• Using the sample or customized csv works seemlessly only when importing new users.

    Using the same csv to import again yields:

    [Line 1] Unable to cancel old membership level (ID: 1) for user (ID: XX)
    [Line 2] Unable to set 'inactive' membership status/date for user (ID: XX) with membership level ID 1

    or just [Line 2] if one unchecks Deactivate existing membership

    Is there a fix or workaround for [Line 2]?

    • This topic was modified 5 years, 3 months ago by Erix Kivuti. Reason: Grammar
  • The topic ‘Plugin supports adding user data, not changing it.’ is closed to new replies.