[Plugin: Total Slider] Cannot insert images into slider

Hi,

This appears to be an elusive bug I’ve been trying to hunt down for someone else, but that I haven’t yet managed to reproduce myself.

When this happens, is there any output in the Console? (F12 in your browser often opens the Developer Tools.)

Do you see any text in the modal window when it refuses the close properly, or is it just completely blank?

What other plugins are activated at the same time as Total Slider? Does disabling other plugins and/or switching to the default theme change this behaviour?

I’m keen to track this down, so thanks for getting in touch.

Peter Upfold
[ Signature moderated. ]

Well, this is irritating! I just went to try it again with the console on, and it seems to have worked! I can’t think of anything I’ve changed over the last week that would have effected it.

I do still get an error message though. When I switch the modal window to the “From Media Library” tab, I get the following:

TypeError: uploader is undefined
https://[my-server]/wp-admin/media-upload.php?total-slider-uploader=bgimage&type=image&post_id=0&tab=library
Line 50

But despite the error, it now seems to work. Sorry about that! Is there anything else you’d like me to try?

OK, a few more issues…

1) When I add a second slide to a group, the first slide gets deleted. I save the second slide, click back to the first slide, and get this error: “Sorry, unable to get that slide. Specified slide ID could not be found. It may have been already deleted”

2) No slides show up in the widget – it appears to be loading an background image with an empty url(”)

3) The images were tiling in the preview, so I’ve added !important to the following:

.total-slider-slide {
	position: relative;
	background-position: center center !important;
	background-repeat: no-repeat !important;
	padding: 0;
}

I’ve seen comments that suggest a new version of TotalSlider is on the way – how far off is it? I’d like to use this plugin, but right now, it just doesn’t seem ready. I have a site that’s about to go live, so I suspect I’ll have to look for another solution, sadly.

The uploader is undefined error will be fixed as of version 1.1, which I am working on now! That error itself doesn’t cause a major problem, as far as I’m aware, it’s just unnecessary noise in the Console.

Is there anything about your PHP version or web host that you can tell us? These issues sound a little unusual and combined with the intermittent nature of the other problem, it might be helpful to have some more details about your hosting setup.

Total Slider v1.1 is in the final stages of its development now — it’s just spit and polish, testing and updated translations to come. I’m having to balance time for its development with other responsibilities so I can’t unfortunately be concrete about timing, but my goal is that by the end of next week, it’ll be ready for primetime.

Peter Upfold (Total Slider Developer)

1.1 is being released today, so I’m going to mark this resolved. That should fix the error message you saw (as noted in the post above).

If you continue to see any issues, do report back and we’ll open this back up!