[Plugin: Total Slider] Slider not sliding!

  • Resolved KathleenH

    (@kathleenh)


    12 years, 3 months ago

    Hey there… I’ve set up a test slider with three images and text, and when I use the shortcode in my post I get only the first image – there are no navigation arrows or any auto sliding happening. Am I meant to add this in somewhere? Thanks for your help.

    Oh, and I tried it just as a widget in the sidebar too, but the same thing happened.

    https://www.ads-software.com/extend/plugins/total-slider/

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Van Patten Media

    (@vanpattenmedia)

    Hi KathleenH:

    I’m sorry you’re having trouble with Total Slider.

    The first thing to check is to make sure that the wp_head() function is present inside the <head> tag in your WordPress theme, and that the wp_footer() function is present just before your closing </body> tag. These two functions will ensure that Total Slider is able to load various bits of JavaScript code that help the slider animate and display properly.

    If you have this code in place, or if you aren’t sure how to check, I’d be happy to take a look at your site to diagnose the problem. Feel free to reply here, or email me directly if you would rather discuss the matter privately (although I would recommend keeping the discussion here to help other users who may have a similar problem).

    Thanks!

    Hi,
    I have the same problem and need urgent help.
    My site is at https://clubaleman.sei.cl/ and the slider is in the home page. Only the first slide is shown, nothing ever slides.
    I’ve deactivated all other plugins but it still didn’t work. I tried to include the JS code fia the enqueue function and now through a direct script tag in the header.php file, but both don’t work.
    Please help.
    Regards,
    Michael.

    Plugin Author Van Patten Media

    (@vanpattenmedia)

    Hi Michael –

    It looks like the code is enqueing properly and working when called directly from the Webkit Inspector.

    One thing you may try is to update your JavaScript by replacing this line (the last line) in the JavaScript file:

    jQuery('.total-slider').cycle({fx:'fade',speed:1000,timeout:8000});

    with these lines:

    jQuery(document).ready( function() {
	jQuery('.total-slider').cycle({fx:'fade',speed:1000,timeout:8000});
});

    If that doesn’t seem to work, we will have a new version of Total Slider (using an updated version of jQuery Cycle) available very soon—probably later today. The default theme has been updated to use the latest version of jQuery Cycle and rebuilding your theme with the new code may fix the problem.

    Hi,
    thanks a lot for the help. I installed the new version (v.1.1) and made the change you suggested in my theme’s custom template. Now the sliding in itself works but – as you can see when visiting the site again – only a small part of the slider is shown. It seems to be the height of the text background only.
    What is wrong?
    Please help.
    Thanks,
    Michael.

    Plugin Author Van Patten Media

    (@vanpattenmedia)

    Hi Michael,

    I took a look earlier in the week and it looked like the CSS was broken, but unfortunately at that moment I didn’t have enough time to investigate and reply! Sorry about that.

    It now seems to look OK when I visit your link. Can you confirm if you need any more help?

    Well, yes, in a certain way I solved the problem for me now. Unfortunately I ended up using another plugin because I didn’t seem to get yours to work with the new template system in version 1.1.
    Sorry about that.
    Thanks anyway for your time.
    Regards,
    Michael.

    Plugin Author Van Patten Media

    (@vanpattenmedia)

    Michael,

    We’re sorry to see you go. If we can help you in the future with Total Slider, do let us know!

    Hi,

    I’m having the same issue of being stuck on the first slide.

    -The header/footer functions are in the correct locations
    -I’ve replaced the coding in the default.js and in the default.min.js (using the ‘.ts-default’ class instead of the one written above).
    -I’ve even tried manually linking the scripts within my header.php file, but still nothing.

    Can you help me as soon as possible? You’re slider is exactly what I’ve been looking for but it’s stuck at this one hurdle.

    Plugin Author Van Patten Media

    (@vanpattenmedia)

    Make sure you are loading jQuery 1.7 or later. Many older themes are set up to load older, incompatible versions of jQuery.

    Generally, themes load their own version of jQuery in “header.php” or “functions.php”.

    This version of jQuery should be sufficient: https://ajax.googleapis.com/ajax/libs/jquery/1.8/jquery.min.js

    However, if your theme hasn’t been updated to work with the latest version of jQuery it could introduce other complications. You should definitely back up your work before making this change, so you can revert if it causes other problems in the theme. I doubt there will be any problems (new versions of jQuery are great about supporting older code) but it’s impossible to say for sure!

    EDIT: I realise we may have communicated already via email, but I’ll leave this answer up here for future curious users too!

Viewing 9 replies - 1 through 9 (of 9 total)
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