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(@chrisride1up)

I am unable to upgrade the WooCommerce Braintree plugin to the latest version 3.1.5 without getting a slew of fatal PHP errors that crash the website. I have tried updating from within the Plugins page and also downloading the zip file and installing over the existing plugin. My error log shows the lines below (I have pasted only a few of them without the stack traces):

[22-Apr-2024 20:56:37 UTC] PHP Fatal error:  Uncaught Error: Class 'WC_Braintree' not found in /var/convesio/wordpress/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/includes/class-wc-gateway-braintree-paypal-blocks-support.php:20
[22-Apr-2024 20:57:43 UTC] PHP Fatal error:  Uncaught Error: Class 'SkyVerge\WooCommerce\PluginFramework\v5_11_8\SV_WC_Payment_Gateway_Plugin' not found in /var/convesio/wordpress/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/class-wc-braintree.php:35
[22-Apr-2024 20:57:52 UTC] PHP Fatal error:  Uncaught Error: Class 'SkyVerge\WooCommerce\PluginFramework\v5_12_0\SV_WC_Plugin' not found in /var/convesio/wordpress/wp-content/plugins/woocommerce-gateway-paypal-powered-by-braintree/vendor/skyverge/wc-plugin-framework/woocommerce/payment-gateway/class-sv-wc-payment-gateway-plugin.php:63

Viewing 2 replies - 1 through 2 (of 2 total)

Thread Starter

chrisride1up

(@chrisride1up)

7 months, 1 week ago

My wordpress version where I’m testing this 6.5.2. My WooCommerce status report is pasted below.

### WordPress Environment ###

WordPress address (URL): https://a4a3efbf-13f8-4f53-ab39-ad0cde5d4f6f.cc06.conves.io
Site address (URL): https://a4a3efbf-13f8-4f53-ab39-ad0cde5d4f6f.cc06.conves.io
WC Version: 8.8.2
REST API Version: ? 8.8.2
Action Scheduler Version: ? 3.7.4
Log Directory Writable: ?
WP Version: 6.5.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: nginx/1.24.0
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.81.0
OpenSSL/3.0.2

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.6.8-MariaDB-1:10.6.8+maria~focal
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 8.8.2
WC Database Prefix: wp_
Total Database Size: 6376.88MB
Database Data Size: 4644.26MB
Database Index Size: 1732.62MB
wp_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 39.58MB + Index: 25.58MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 2974.00MB + Index: 462.00MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.06MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_acfw_store_credits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_actionscheduler_actions: Data: 9.52MB + Index: 13.94MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 8.52MB + Index: 7.03MB + Engine InnoDB
wp_atum_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_atum_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_atum_product_data: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
wp_brb_business: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_brb_review: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bv_activities_store: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_dynamic_sync: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_fw_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_bv_ip_store: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_bv_lp_requests: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Data: 5.52MB + Index: 5.03MB + Engine InnoDB
wp_comments: Data: 164.70MB + Index: 123.45MB + Engine InnoDB
wp_cr_reminders_log: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_frm_fields: Data: 0.36MB + Index: 0.03MB + Engine InnoDB
wp_frm_forms: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_frm_items: Data: 5.52MB + Index: 2.41MB + Engine InnoDB
wp_frm_item_metas: Data: 7.52MB + Index: 8.55MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_monsterinsights_user_journey: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
wp_nx_entries: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_nx_maps: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_nx_posts: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_nx_stats: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 12.25MB + Index: 0.27MB + Engine InnoDB
wp_pmxe_exports: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_files: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_hash: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_images: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_imports: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxi_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Data: 968.00MB + Index: 909.00MB + Engine InnoDB
wp_posts: Data: 126.59MB + Index: 34.13MB + Engine InnoDB
wp_post_smtp_logmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_post_smtp_logs: Data: 8.52MB + Index: 0.00MB + Engine InnoDB
wp_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_redirection_items: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_shopmagic_automation_outcome: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
wp_shopmagic_automation_outcome_logs: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
wp_shopmagic_guest: Data: 5.52MB + Index: 0.00MB + Engine InnoDB
wp_shopmagic_guest_meta: Data: 47.56MB + Index: 24.55MB + Engine InnoDB
wp_shopmagic_marketing_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_shopmagic_optin_email: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_shopmagic_tracked_emails: Data: 1.52MB + Index: 0.73MB + Engine InnoDB
wp_shopmagic_tracked_emails_clicks: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
wp_simple_history: Data: 10.02MB + Index: 6.05MB + Engine InnoDB
wp_simple_history_contexts: Data: 65.09MB + Index: 38.19MB + Engine InnoDB
wp_splitit_async_refund_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_splitit_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_splitit_order_data_with_ipn: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_splitit_transactions_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_stock_log: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Data: 0.11MB + Index: 0.14MB + Engine InnoDB
wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 3.52MB + Index: 2.52MB + Engine InnoDB
wp_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_usermeta: Data: 11.52MB + Index: 16.06MB + Engine InnoDB
wp_users: Data: 0.36MB + Index: 0.34MB + Engine InnoDB
wp_wcs_payment_retries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_avatax_tax_codes: Data: 0.33MB + Index: 0.00MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 5.52MB + Index: 5.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 17.55MB + Index: 22.06MB + Engine InnoDB
wp_wc_order_stats: Data: 14.52MB + Index: 10.55MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 7.52MB + Index: 6.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wdr_order_discounts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wdr_order_item_discounts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wdr_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_gc_activity: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gc_cards: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_gc_cardsmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.13MB + Engine InnoDB
wp_wpam_actions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_affiliates: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wpam_affiliates_BACKUP: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wpam_affiliates_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_creatives: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_impressions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_paypal_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_tracking_tokens: Data: 94.61MB + Index: 0.00MB + Engine InnoDB
wp_wpam_tracking_tokens_purchase_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpam_transactions: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
wp_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpfront_ure_login_redirect: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpfront_ure_options: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wpfront_ure_post_type: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpfront_ure_taxonomy: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpgmza: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_admin_notices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_category_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_circles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wpgmza_datasets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_image_overlays: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_maps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_maps_has_custom_fields_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_markers_has_categories: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_markers_has_custom_fields: Data: 0.27MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_nominatim_geocode_cache: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_point_labels: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polygon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_polylines: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpgmza_rectangles: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wsal_metadata: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_wsal_occurrences: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_yith_wapo_blocks_assoc: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_indexable: Data: 1.22MB + Index: 0.19MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.17MB + Index: 0.14MB + Engine InnoDB
_mig_queue_failures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
_mig_queue_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

acf-field: 388
acf-field-group: 33
attachment: 4563
brb_collection: 7
cookielawinfo: 78
ctct_forms: 3
ctct_lists: 17
custom_css: 2
frm_form_actions: 99
frm_styles: 1
nav_menu_item: 29
oembed_cache: 55
page: 85
points_image: 1
post: 221
postman_sent_mail: 250
product: 174
product_variation: 371
revision: 3447
saswp: 1
saswp_reviews: 5
saswp_rvs_location: 1
seedprod: 1
shop_coupon: 91388
shop_order: 80266
shop_order_refund: 9907
shop_subscription: 5
shopmagic_automation: 3
spectra-popup: 1
wp_global_styles: 1
wpcode: 4

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (79) ###

AddToAny Share Buttons: by AddToAny – 1.8.10
Advanced Custom Fields PRO: by WP Engine – 6.2.9
WP Affiliate Manager: by wp.insider
wpaffiliatemgr – 2.9.35

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
Attentive Tag WP Plugin: by  – 1.0.0
AvantLink Integration For WooCommerce: by AvantLink – 1.0.11
WordPress Backup & Security Plugin - BlogVault: by Backup by BlogVault – 4.86
Business Reviews Bundle: by RichPlugins  – 1.9.33
Classic Editor: by WordPress Contributors – 1.6.3
Convesio Caching: by Convesio – 3.6.1
CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.2
Custom Related Products for WooCommerce: by Scott Nelle – 1.3
Customer Reviews for WooCommerce PRO: by CusRev – 1.7.0
Customer Reviews for WooCommerce: by CusRev – 5.48.1
Image Hotspot by DevVN: by Le Van Toan – 1.2.2
Estimate delivery date for Woocommerce Pro: by PI Websolution – 4.7.9.17
Facebook for WooCommerce: by Facebook – 3.1.15
Filester - File Manager Pro: by Ninja Team – 1.8.2
Flexible Shipping PRO: by Octolize – 2.17.5
Flexible Shipping: by Octolize – 4.24.19
Formidable Google Sheets: by Strategy11 – 1.0.2
Formidable Bootstrap Modal: by Strategy11 – 3.0.2
Formidable Forms Pro: by Strategy11 – 6.9
Formidable Quiz Maker: by Strategy11 – 3.1.3
Formidable Registration: by Strategy11 – 2.13
Formidable Surveys: by Strategy11 – 1.1
Formidable Forms: by Strategy11 Form Builder Team – 6.9
GTM Server Side: by Stape – 2.1.12
WPCode Lite: by WPCode – 2.1.3.1
Klaviyo: by Klaviyo
Inc. – 3.3.4

Media File Sizes: by Jason Lemahieu – 1.8
Object Cache Pro: by Rhubarb Group – 1.20.2
Post SMTP: by Post SMTP – 2.8.11
Post Type Switcher: by Triple J Software
Inc. – 3.2.2

Redirection: by John Godley – 5.4.2
Schema & Structured Data for WP & AMP: by Magazine3 – 1.27
ShopMagic for WooCommerce: by WP Desk – 4.2.9
Simple Custom Post Order: by Colorlib – 2.5.7
Simple History: by P?r Thernstr?m – 4.12.0
Splitit - WooCommerce plugin: by Splitit – 4.1.5
SVG Support: by Benbodhi – 2.5.5
Spectra: by Brainstorm Force – 2.10.3
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.23.16

User Admin Simplifier: by Adam Silverstein – 1.0.0
Variation Swatches for WooCommerce: by AovUp – 2.2.1
WooCommerce Backorder Manager: by jeffrey-wp – 2.5
Woo Discount Rules PRO 2.0: by Flycart – 2.6.1
Discount Rules Core: by Flycart – 2.6.3
Preview E-mails for WooCommerce: by Digamber Pradhan – 2.2.2
Additional Variation Images Gallery for WooCommerce - Pro: by Emran Ahmed – 1.3.7
Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.3.22
Avalara AvaTax: by Avalara – 2.7.1
WooCommerce Checkout Add-Ons: by SkyVerge – 2.7.1
WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.14.4 (update to version 1.15.8 is available)
WooCommerce Conversion Tracking: by weDevs – 2.0.12
WooCommerce Affirm Gateway: by WooCommerce – 2.3.0
Braintree for WooCommerce Payment Gateway: by WooCommerce – 3.1.3 (update to version 3.1.5 is available)
WooCommerce Legacy REST API: by WooCommerce – 1.0.1
Advanced Order Export For WooCommerce (Pro): by AlgolPlus – 3.4.2
WooCommerce Google Product Feed: by Ademti Software Ltd. – 10.12.3 (update to version 11.0.6 is available)
Sequential Order Numbers for WooCommerce: by SkyVerge – 1.10.1
WooCommerce Shipment Tracking: by WooCommerce – 2.4.3 (update to version 2.4.7 is available)
WooCommerce - ShipStation Integration: by WooCommerce – 4.3.9 (update to version 4.4.2 is available)
WooCommerce Signifyd Integration: by Absolute Web – 1.4.04182024
WooCommerce Smart Coupons: by StoreApps – 7.1.0 (update to version 8.20.1 is available)
Stock Manager for WooCommerce: by StoreApps – 3.0.0
Woo Subscriptions: by WooCommerce – 5.9.1 (update to version 6.2.0 is available)
WooCommerce Wholesale Prices Premium: by Rymera Web Co – 1.30.3.1
WooCommerce Wholesale Prices: by Rymera Web Co – 2.1.9
WooCommerce: by Automattic – 8.8.2
Yoast SEO: by Team Yoast – 22.1
WP Crontrol: by John Blackbourn & crontributors – 1.16.1
WP Go Maps - Pro Add-on: by WP Go Maps – 8.1.22
WP Go Maps (formerly WP Google Maps): by WP Go Maps (formerly WP Google Maps) – 9.0.32
LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: by Themeisle – 2.6.10
WP Migrate: by WP Engine – 2.6.9
WP Sitemap Page: by Tony Archambeau – 1.9.3
WPFront User Role Editor: by Syam Mohan – 3.2.1.11184
YITH WooCommerce Customize My Account Page Premium: by YITH – 4.5.0

### Inactive Plugins (38) ###

ATUM Inventory Management for WooCommerce: by Stock Management Labs? – 1.9.38
Export media with selected content: by Joost de Keijzer – 2.1.4
GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: by Thomas Geiger – 1.20
Health Check & Troubleshooting: by The www.ads-software.com community – 1.7.0
MonsterInsights - Dimensions Addon: by MonsterInsights Team – 2.0.5
MonsterInsights - eCommerce Addon: by MonsterInsights Team – 8.3.7
MonsterInsights - Forms Tracking Addon: by MonsterInsights Team – 2.2.4
MonsterInsights - Performance Addon: by MonsterInsights Team – 1.7.2
MonsterInsights - User Journey Addon: by MonsterInsights Team – 1.0.4
MonsterInsights Pro: by MonsterInsights – 8.9.0
New Relic Reporting for WooCommerce: by SAU/CAL – 1.2
New Relic Reporting for WordPress: by 10up – 1.3.2
NotificationX: by WPDeveloper – 2.7.5
NotificationX Pro: by WPDeveloper – 2.5.4
Performance Lab: by WordPress Performance Team – 2.7.0
Query Monitor: by John Blackbourn – 3.15.0
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.6
Ride1Up 3PO: by Cortney Ray – 1.0.0
Ride1Up Order Routing Testing: by Cortney Ray – 1.0.0
ServiceApp - Client: by SAU/CAL – 1.4.1
Simple Cloudflare Turnstile: by Elliot Sowersby
RelyWP – 1.25.0

String Locator: by InstaWP – 2.6.3
WooCommerce Gift Cards: by WooCommerce – 1.15.1 (update to version 1.16.13 is available)
WooCommerce Google Analytics Pro: by SkyVerge – 2.0.14 (update to version 2.0.16 is available)
WooCommerce PayPal Checkout Gateway: by WooCommerce – 2.1.3
WooCommerce PayPal Payments: by WooCommerce – 2.2.2 (update to version 2.6.1 is available)
WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway: by WooCommerce – 4.5.1
WooCommerce Shipping & Tax: by WooCommerce – 2.3.4 (update to version 2.5.4 is available)
WP-SCSS: by Connect Think – 4.0.2
WP Activity Log: by WP White Security – 4.5.3
WP Activity Log for WooCommerce: by WP White Security – 1.5.2
WP All Export: by Soflyy – 1.3.9
WP All Export - WooCommerce Product Export Add-On: by Soflyy – 1.0.2
WP All Import: by Soflyy – 3.7.3
WP File Manager: by mndpsingh287 – 7.2
WP Mail Logging: by WP Mail Logging Team – 1.12.0
WP phpMyAdmin: by Puvox.software – 5.2.1.12
Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5

### Dropin Plugins () ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (2) ###

Health Check Troubleshooting Mode: by  – 1.8.1
WP Auto Login: by Team Convesio – 1.2

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: –
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### Logging ###

Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 4 MB

### WC Pages ###

Shop base: #431 - /ride1up-products/
Cart: #10 - /cart/
Checkout: #11 - /checkout/
My account: #12 - /my-account/
Terms and conditions: #15 - /terms-and-conditions/

### Theme ###

Name: ride1up
Version: (update to version 0 is available)
Author URL: 
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: ride1up-theme/woocommerce/archive-product.php version 3.4.0 is out of date. The core version is 8.6.0
ride1up-theme/woocommerce/cart/cart-empty.php
ride1up-theme/woocommerce/cart/cart-item-data.php
ride1up-theme/woocommerce/cart/cart-shipping.php version 7.3.0 is out of date. The core version is 8.8.0
ride1up-theme/woocommerce/cart/cart.php version 3.8.0 is out of date. The core version is 7.9.0
ride1up-theme/woocommerce/checkout/form-checkout.php
ride1up-theme/woocommerce/checkout/review-order.php
ride1up-theme/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0
ride1up-theme/woocommerce/content-product-cat.php
ride1up-theme/woocommerce/content-product.php
ride1up-theme/woocommerce/emails/customer-completed-order.php
ride1up-theme/woocommerce/emails/customer-processing-order.php
ride1up-theme/woocommerce/emails/email-addresses.php version 5.6.0 is out of date. The core version is 8.6.0
ride1up-theme/woocommerce/emails/email-header.php version 4.0.0 is out of date. The core version is 7.4.0
ride1up-theme/woocommerce/emails/email-order-details.php
ride1up-theme/woocommerce/emails/email-order-items.php
ride1up-theme/woocommerce/global/breadcrumb.php
ride1up-theme/woocommerce/global/quantity-input.php version 4.0.0 is out of date. The core version is 7.8.0
ride1up-theme/woocommerce/loop/loop-start.php
ride1up-theme/woocommerce/loop/price.php
ride1up-theme/woocommerce/myaccount/view-order.php
ride1up-theme/woocommerce/single-product/add-to-cart/variable.php
ride1up-theme/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
ride1up-theme/woocommerce/single-product/add-to-cart/variation.php
ride1up-theme/woocommerce/single-product/price.php
/var/convesio/wordpress/wp-content/plugins/woo-variation-gallery/templates/product-images.php
/var/convesio/wordpress/wp-content/plugins/woo-variation-gallery/templates/product-thumbnails.php
ride1up-theme/woocommerce/single-product/rating.php
ride1up-theme/woocommerce/single-product/sale-flash.php
ride1up-theme/woocommerce/single-product/title.php
ride1up-theme/woocommerce/single-product-reviews.php
ride1up-theme/woocommerce/single-product.php
ride1up-theme/woocommerce/taxonomy-product_cat.php version - is out of date. The core version is 4.7.0

Outdated Templates: ?
					
					
						Learn how to update

### WooCommerce Google Product Feed feeds ###

google: Google merchant centre product feed
??Type: google
??Category filter: -
??Categories: -

### WooCommerce Google Product Feed options ###

Include variations in feed: Enabled
Send "item group ID": -
Expanded schema markup: -
Debug key: fae66a7a-6d9a-4efb-a44c-730e969d3f8c

### WooCommerce Google Product Feed fields ###

Title: Pre-populates from product product_title.
Product description: Main product description (full preferred) plus variation description
Availability (in stock products): Defaults to "in stock".
Availability (backordered products): Defaults to "backorder".
Availability (out of stock products): Defaults to "out of stock".
Availability date: 
Brand: Defaults to "Ride1UP".
Manufacturer Part Number (MPN): 
Product Type: 
Google Product Category: 
Global Trade Item Number (GTIN): 
Size system: 
Identifier exists flag: Defaults to "not-included".
Custom label 0: Pre-populates from ACF. CTA Tiles
Title (field_5fbbb6205ef4c).


### WooCommerce Google Product Feed DB status ###

Database version: 17
Active database version: 17
wc_gpf_render_cache: Empty
woocommerce_gpf_google_taxonomy (en-US): 5595 items

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Staging
Subscriptions Live URL: https://ride1up.com
Subscriptions-core Library Version: 6.7.1
Subscriptions Template Theme Overrides: ride1up-theme/woocommerce/emails/email-order-details.php
Subscription Statuses: wc-on-hold: 2
wc-cancelled: 3

WooCommerce Account Connected: ? Yes
Active Product Key: ? No
Custom Retry Rules: ? No
Custom Retry Rule Class: ? No
Custom Raw Retry Rule: ? No
Custom Retry Rule: ? No
Retries Migration Status: ? Completed
Report Cache Enabled: ? Yes
Cache Update Failures: ? 0 failure

### Store Setup ###

Country / State: United States (US) — California

### Subscriptions by Payment Gateway ###

Braintree (Credit Card): wc-cancelled: 2
wc-on-hold: 2


### Payment Gateway Support ###

Braintree (Credit Card): products
card_types
payment_form
tokenization
charge
charge-virtual
authorization
capture_charge
customer_decline_messages
refunds
voids
customer_id
add_payment_method
token_editor
apple_pay
subscriptions
subscription_suspension
subscription_cancellation
subscription_reactivation
subscription_amount_changes
subscription_date_changes
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin

Splitit - WooCommerce Plugin: products
refunds

Braintree (PayPal): products
card_types
payment_form
tokenization
charge
charge-virtual
authorization
capture_charge
customer_decline_messages
refunds
voids
customer_id
add_payment_method
token_editor
subscriptions
subscription_suspension
subscription_cancellation
subscription_reactivation
subscription_amount_changes
subscription_date_changes
multiple_subscriptions
subscription_payment_method_change_customer
subscription_payment_method_change_admin


### Braintree (Credit Card) ###

Environment: Sandbox
Tokenization Enabled: ?
Debug Mode: Off

### Braintree (PayPal) ###

Environment: Production
Tokenization Enabled: ?
Debug Mode: Off

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-variation-management
product-virtual-downloadable
product-external-affiliate
product-grouped
product-linked
product-pre-publish-modal
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
product-custom-fields
settings
async-product-editor-category-field
launch-your-store

Daily Cron: ? Next scheduled: 2024-04-23 10:23:38 -07:00
Options: ?
Notes: 22
Onboarding: completed

### Action Scheduler ###

Complete: 698
Oldest: 2024-03-22 14:49:16 -0700
Newest: 2024-04-22 14:36:07 -0700

Failed: 1,821
Oldest: 2021-01-15 03:37:17 -0800
Newest: 2024-04-05 11:50:15 -0700

Pending: 4
Oldest: 2024-04-23 02:34:47 -0700
Newest: 2024-04-23 03:05:29 -0700


### Smart Coupons related settings ###

Number of coupons to show: 5
Number of characters in auto-generated coupon code: 
Valid order status for auto-generating coupon: processing
completed

Include tax in the amount of the generated gift card: 
Deduct credit/gift before doing tax calculations: no
Gift Card discount is inclusive of tax: no
Automatic deletion: no
Coupon emails: yes
Printing coupons: yes
Sell gift cards at less price?: no
Use gift card applied in first subscription order for subsequent renewals until credit reaches zero: yes
Renewal orders should not generate coupons even when they include a product that issues coupons: no
Allow sending of coupons to others: yes
Allow schedule sending of coupons?: 
Combine emails: no
Auto generated coupon email: yes
Combined auto generated coupons email: no
Acknowledgement email: yes
Enable taxes: yes
Prices entered with tax: no
Rounding: no
Display prices in the shop: excl
Display prices during cart and checkout: excl
Display tax totals: single
Enable the use of coupon codes: yes
Calculate coupon discounts sequentially: no
Account endpoints > Coupons: wc-smart-coupons

### Status report information ###

Generated at: 2024-04-22 14:36:31 -07:00

This reply was modified 7 months, 1 week ago by chrisride1up.

Afzal (woo-hc)

(@afzalpansuvi)

7 months, 1 week ago

Hi @chrisride1up,

Thank you for reaching out. I understand you’re experiencing issues with the WooCommerce Braintree plugin update. The errors you’re encountering suggest that there might be a missing or corrupted file in the plugin’s directory, or there could be a conflict with another plugin or theme that’s preventing the Braintree classes from being loaded properly. Here are some steps you can take to troubleshoot the issue:

Deactivate all other plugins except WooCommerce and Braintree: This will help determine if there’s a conflict with another plugin. If the error goes away, reactivate each plugin one by one to identify the culprit.
Switch to a default WordPress theme: Temporarily switch to a default theme like Twenty Twenty-One to rule out any theme conflicts.
Check for updates: Ensure that all your plugins and themes are up to date. Sometimes compatibility issues can arise if other components are outdated.
Reinstall the Braintree plugin: If possible, delete the current Braintree plugin and reinstall it fresh from the WooCommerce extensions store.

Once you’ve tried the troubleshooting steps, please let us know the outcome.

Viewing 2 replies - 1 through 2 (of 2 total)

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