• Resolved Chris

    (@chunt)


    I hope I’m asking this in the right place, it’s more (I think) to do with managing my sites through WordPress.com than the Jetpack plugin itself.

    I’m managing seven self-hosted sites, all connected to WordPress via a free Jetpack account. Yesterday, I used the “Manage Plugins” screen to apply some plugin updates, including updating the Jetpack plugin itself.

    That turned out to be a mistake. The Jetpack plugin updates failed, leaving the sites in maintenance mode and some of the the plugin code missing. I had to go into each site, remove the .maintenance file, delete the rest of the Jetpack code and reinstall the plugin. No big deal, I won’t make that mistake again.

    But now three of my sites show the orange icon claiming that they need a plugin update. If I select the site and go to its “Manage Plugins” page, it shows no plugins requiring an update (screenshot at https://snag.gy/kpavlj.jpg ). If I go to the site’s own admin, that also shows no updates pending. The *only* place where updates are showing as required are those dratted orange icons.

    I’ve tried doing a manual sync from the Jetpack settings, but that doesn’t fix it. What can I do to sort this out?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Can you share the URL of one or two of the the affected sites?

    Thread Starter Chris

    (@chunt)

    Plugin Contributor James Huff

    (@macmanx)

    I don’t see anything outright wrong with that site in our system, but I do see the problem. I have kicked off a new full sync for the site, which could take up to 24 hours to complete.

    Thread Starter Chris

    (@chunt)

    The problem seems to have resolved itself. Not sure if it’s thanks to your full sync, or my having applied an actual update to a plugin that popped up with a new version this weekend, or just time passing. But now all my sites are showing up as up-to-date, so I’m happy.

    Marking as fixed.

Viewing 4 replies - 1 through 4 (of 4 total)
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