Plugin update causes fatal error

I’m getting this error too, had to revert to previous veresion

Similarly:

`PHP Fatal error: Uncaught Error: Class ‘AcVendor\\GuzzleHttp\\Psr7\\Utils’ not found

Same at my end! How to restore this specific plugin?

Same error, I can’t find the previous version. I appreciate you can tell me where to download it

I had a backup of the site which I was able to use.

If you don’t have a backup, you can use the “Rollback” plugin on WordPress, that would probably be the easiest solution for now: https://www.ads-software.com/plugins/wp-rollback/

You will need to first disable all plugins, usually done by logging into your file manager, then rename the folder in /wp-content/plugins to something like /wp-content/plugins1

Then visit your plugins page, that will deactivate all plugins. Then rename your plugins1 folder back to plugins. Then, install the WP Rollback plugin, rollback this ActiveCampaign for WooCommerce plugin to the previous version, and lastly, reactivate all of your plugins.

Thanks for your answer, unfortunately I have no backup and i used WP-Rollback without success

You were able to get the rollback plugin to roll “ActiveCampaign for WooCommerce” to the previous version, and your site is still down after you activate it in the previous version?

I don’t know what to tell you, it worked for me to go to the previous version, and just wait on the next update.

I could share the previous version as a Zip file, though I know most people don’t trust those.

Up to you. I can share it on Google Drive. You would have to delete the previous file from the /wp-content/plugins folder, then extract the zip file. Let me know if you want to and I’ll get it setup, otherwise we can just wait on the plugin author to fix the bug.

I would appreciate it, while I support make an update

I appreciate you sharing it, because I don’t know how long the update will take

I have the same problem: https://prnt.sc/vdq5ya
Please fix or provide a link to download the prior version. Current version appears to be 1.2.11.
In the meanwhile, I’ve had to deactivate the plugin.
-M

I just noticed that the current version of this plugin here: https://www.ads-software.com/plugins/activecampaign-for-woocommerce/#developers shows that the current version is 1.2.12 and that it was updated 9 hours ago, although it says it was for documentation only.
The first post about this error was about 6 hours ago, so I’m unclear if current version has fixed this bug or not.
Any clarity on this would be helpful.
-M

The error seems to be 1.2.12

@rgenck please share in dropbox!

I have same issue and cant get rollback to fetch previous, says: “It appears there are no version to select. This is likely due to the plugin author not using tags for their versions and only committing new releases to the repository trunk.”

Update: I moved the folder from /plugins to a temporary location at /plugins-disabled
Site began working immediately.
I then got onto support chat at ActiveCampaign. The person there wanted to see the error so I put the plugin back into /plugins and activated the plugin.
And dammit, it started working.
No error. Gone.
However, the problem may be triggered only when the plugin communicates with ActiveCampaign after an event, such as when a cart is abandoned. So it may yet crash.
She’s trying to debug the issue by looking at the logs, even though it appears to be gone.
-M

In my case, delete the plugin and install it from scratch, it does not generate an error, but entering the api credentials to activate it does nothing. Checking the console log I have:
– Failed to load resource: the server responded with a status of 500 () /wp-admin/admin-post.php
– Uncaught TypeError: Cannot read property ‘data’ of undefined
at Object.<anonymous> (activecampaign-for-woocommerce-admin.js?ver=1.2.11:6)
at i (jquery.js?ver=1.12.4-wp:1)
at Object.fireWith [as rejectWith] (jquery.js?ver=1.12.4-wp:1)
at x (jquery.js?ver=1.12.4-wp:1)
at XMLHttpRequest.c (jquery.js?ver=1.12.4-wp:1)