Plugin Update Causes Problems w/ Stripe

  • Hello,

    Hello there. Our website currently has YITH WooCommerce Stripe v1.4.0 on the website (not the Premium version), and it is working fine.

    However, when we go to update the plugin to the latest version (v1.6.0), the plugin does not allow clients to check out under a card saved on file among other things. It “breaks” the payment processing part of the transaction.

    When we roll back to version 1.4.0, the problem fixes itself.

    How can we update the plugin to the latest version while not breaking any part of the site’s payment processing functionality?

    Thanks.

Viewing 1 replies (of 1 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,
    hope you are doing well! ??

    Unfortunately, we have been checking on our environment and for us, all is working properly in the last version and we can’t replicate your issue.

    Please, try to deactivate all plugins, leaving only WooCommerce and YITH Stripe active, and see if the problem is solved. If so, try to activate them again, one by one, to see which one causes the issue.

    If the problem isn’t caused by a plugin, try to activate the default theme Twenty Sixteen and see if you have the same issue.

    Check it and let us know any news, please.

    Have a nice day!

Viewing 1 replies (of 1 total)
  • The topic ‘Plugin Update Causes Problems w/ Stripe’ is closed to new replies.