Plugin updates not registering in dashboard

  • Resolved mechx1

    (@mechx1)


    10 years, 7 months ago

    The sidebar on the dashboard shows the red balloon next to plugins and dashboard->updates that indicates there are 14 updates available. When you actually go to updates the updates page says “Your plugins are all up to date”. I know for a fact that several of them need updating and I believe the 14 number. Not sure if this is directly related to V3.9, I do know it started recently.

    I can do updates via manual FTP if I have to, but it is not a good solution for the site owner going forward.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter mechx1

    (@mechx1)

    I was hoping that 3.9.1 would provide a fix, but apparently not. Our dashboard sidebar updates tab has a balloon that claims we need 16 updates, but when the updates tab is clicked the plugins section claims that all plugins are up to date.

    I can vouch that v3.9.1 works in this respect, so I think you have a corruption or conflict somewhere.

    Take a backup before starting. Ensure your theme is up-to-date. Deactivate all plugins and if that cures the problem, reactivate the plugins one at a time until you can identify the plugin that is causing the issue. Try the default TwentyFourteen theme to be able to rule out a problem with your theme. If it still doesn’t work you may need to consider a rebuild.

    Thread Starter mechx1

    (@mechx1)

    Thanks for that. It gets weirder, now we have a single plugin appearing in updates, a new update. So apparently the updates for the past two weeks did not register. I’ll go the activate/deactivate route and see if that has an effect.

    Thread Starter mechx1

    (@mechx1)

    It turned out that W3 Total Cache was creating issues. I turned it off, then back on, and our plugin updates appeared.

Viewing 4 replies - 1 through 4 (of 4 total)
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