Hello @3alawmanagement,
I hope this message finds you well. Thank you for taking the time to share your experience. We truly value your feedback, and your insights help us improve our products and services.
I sincerely apologize for any inconvenience you’ve faced regarding reaching our support team.
I can see you have opened a ticket a few hours ago and one of our support agent has already responded.
If you have any further concerns, please do not hesitate to reach out to us. We are here to help and ensure your positive experence.
Considering the assistance provided promptly, we kindly request you reconsider your review. Your feedback means a lot to us, and we believe that your updated review could more accurately reflect our commitment to resolving issues and providing quality support.
Thank you for your understanding and consideration. We look forward to hearing from you soon.
