Plugin will not update

  • Resolved Gareth

    (@seo-doctor)


    1 month ago

    Wordfence will not update. Tried deleting and trying to install again and just get:

    Could not copy file. wordfence/views/waf/waf-install-success.php

    Cannot find anything with this message in Google

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  • Plugin Support wfmargaret

    (@wfmargaret)

    Hi @seo-doctor,

    Thanks for reaching out. This is likely a permissions error or an issue with available space. Please check that your hosting account owns and has permission to write to wp-content/upgrade and to wp-content/plugins/wordfence and that it has space available for the update files. Your host can likely assist with this.

    If Wordfence is installed currently, can you send a diagnostic report to wftest @ wordfence . com? You can find the link to do so at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,
    Margaret

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