• Resolved clauderoe

    (@clauderoe)


    When activating this plugin, I get the error message.
    WooCommerce is not active. WooCommerce Weight Based Shipping requires WooCommerce to be installed and activated.
    But WooCommerce is activate!
    Please help.
    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dan

    (@dangoodman)

    Hello,

    I can see a couple of possible causes of the issue:

    1. Your WooCommerce installation folder is not called ‘woocommerce’. You can check it with FTP.

    2. There is some code affecting the active_plugins or active_sitewide_plugins hooks. To check if that’s the case, temporarily deactivate other plugins and switch to the default theme.

    Thread Starter clauderoe

    (@clauderoe)

    It was the name of the woocommerce folder that was different.
    Thank you!

    Plugin Author Dan

    (@dangoodman)

    Glad it solved. Thank you for the update.

Viewing 3 replies - 1 through 3 (of 3 total)
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