Plugin won’t save

  • Resolved adamford

    (@adamford)


    1 year, 6 months ago

    I’m trying to bulk update the custom attribute “brand” for only 9 products, and nothing happens at the save screen.

    It just says “Updating the products. Do not refresh…“

    and the spinning wheel underneath and it’s been saying that for 20 minutes now. Does this plugin actually work?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author ELEXtensions

    (@elextensions)

    Hello @adamford,

    Thank you for reaching out to us. We’re here to assist you with the bulk edit job loading issue you’re experiencing. Based on our initial assessment, it seems like there may be a compatibility conflict with a third-party plugin or theme that’s causing this problem. To investigate this further, we’ll need more information about your website. Please submit a support ticket, and our team will help you to find a solution.

    Looking forward to hearing from you.

    Plugin Author ELEXtensions

    (@elextensions)

    Hello,

    As we haven’t received any updates or additional information from you, we assume that the issue may have been resolved or is no longer a concern for you. However, if you still require assistance or have any questions, please feel free to start a new thread.

    With that said, we will be closing this support thread for now. We sincerely appreciate your choice in selecting our plugin, and should you encounter any future issues, please don’t hesitate to contact our support team. We will be more than happy to assist you promptly and efficiently.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Plugin won’t save’ is closed to new replies.