Plugin @ Woocommerce emails

  • Resolved SuperSerge

    (@superserge)


    3 years, 1 month ago

    Hi there,

    thanks for your very nice plugin ??

    I think I have an issue with the transactional emails of your plugin and those of Woocommerce’s.

    In fact, I’ve try every settings of your plugin, and the emails aren’t sent.
    May I go Premium with your Woocommerce extension to make it work ?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @superserge,

    Sorry, we are not clear about your transactional email issue. The user registration plugin has a feature to send emails related to the registration(welcome, pending, approval, confirmation, awaiting, etc.). The user registration plugin does not overwrite any Woocommerce emails. With this Woocommerce premium integration addon, you can integrate the popular WooCommerce and allow the user to use the Billing and Shipping fields directly on the registration form. For more details, please check this link https://wpeverest.com/wordpress-plugins/user-registration/woocommerce.

    If you mean something else, please elaborate on the transactional email issue more clearly so that we can help you on this matter.

    Regards!

    PS: According to the WordPress Support community guidelines, we can not discuss premium features here. If you are interested in the premium feature, please check this link https://wpeverest.com. You will get the live chat option. Our team will get back to you as soon as possible.

    Thread Starter SuperSerge

    (@superserge)

    Hi @shresthauzwal

    Thanks for your message.

    In fact, the emails related to the registration aren’t sent, whatever the the settings I’m setting up.

    I thought it’s related to the Woocommerce’s emails, but maybe I’m wrong !
    Nobody else have faced this issue ?

    Thanks

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @superserge,

    Please check this documentation https://docs.wpeverest.com/user-registration/docs/emails-are-not-being-delivered/ and follow the instructions kindly. If this documentation does not help you fix your email-related issue, please let us know, we will get back to you as soon as possible.

    Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @superserge,

    Since we did not get a response from your end, we are marking this thread as resolved as we believe the things mentioned here are now resolved. Please create a new support thread if needed.

    Thanks!

    Thread Starter SuperSerge

    (@superserge)

    Hi there,

    sorry for the late response.

    I’ve tried the Check Email plugin, and everything looks good.

    But when I try a Send a Test Email from your plugin, and I’ve this message : “Test email was unsuccessful! Something went wrong.”

    Thanks

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @superserge,

    Thank you for writing back,

    Could you please provide us with a screenshot of the error? We will look into it and get back to you accordingly.

    Regards!

    Thread Starter SuperSerge

    (@superserge)

    Hi @shresthauzwal

    here we are : https://ibb.co/fXm82td

    Thanks

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @superserge,

    If you set up SMTP (Simple Mail Transfer Protocol), you can easily solve this problem on your website. With the help of the Easy WP SMTP plugin, you will never have to deal with the “Email Not Delivered” problem on your forms again. Please check this documentation and follow the instruction kindly.

    Regards!

Viewing 8 replies - 1 through 8 (of 8 total)
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