[Plugin: WP Customer Reviews] Star Ratings not selectable (WP 3.0.5 version)

The plugin has been updated to 1.0.9 – please check if this fixes the issue. You can view a summarized list of the changes on the plugin download page.

Thanks!

I downloaded the update, but it’s still not working. Tested in Chrome, Firefox & IE – IE may actually provide details on what the conflict is to be honest…

When the page loads, the following errors are showing up (after I hit the error icon in the lower left area of the browser):


Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Tablet PC 2.0; .NET4.0C; .NET4.0E)
Timestamp: Wed, 16 Feb 2011 21:53:34 UTC

Message: Object doesn't support this property or method
Line: 330
Char: 21
Code: 0
URI: https://www.jenkaufman.com/about/testimonials-client-reviews/

Message: 'support.opacity' is null or not an object
Line: 21
Char: 19544
Code: 0
URI: https://www.jenkaufman.com/wp-content/themes/mystique/js/jquery.mystique.js?ver=2.4.2

Message: Object doesn't support this property or method
Line: 26
Char: 2
Code: 0
URI: https://www.jenkaufman.com/wp-includes/js/thickbox/thickbox.js?ver=3.1-20100407

Does this provide any valuable info? Thickbox maybe?

The issue on your page seems to be with the theme. The theme is also throwing an error in thickbox by itself. This can be verified by visiting the page with firefox (and firebug enabled). The error from thickbox is:

jQuery(domChunk).live is not a function

The error with WP Customer Reviews is:

jQuery(“.wpcr_rate a”).live is not a function

It appears that the theme is disabling the “live” function in jQuery. This has existing since jQuery 1.3, so I don’t know what the conflict is on the page.. but it looks like thickbox may have issues with the theme as well.

The plugin has been updated to avoid using .live() and now used .click() – version 1.1.0 should hit www.ads-software.com within 15 minutes. To upgrade, you may have to delete the old plugin and install it again if you do not see the prompt to upgrade. Make sure it is 1.1.0 that you are installing or else the issue will still exist.

Thanks!

Perfect! Thanks a lot for taking a look at everything ~ I know it’s a pain to make the plugins compatible with every theme, other plugins, etc.

I’ll put the plugin to good use once we test it & see how it works!

Regards