[Plugin: WP Mail SMTP] SMTP server error: 5.7.1 : Recipient address rejected: Access denied
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Help! I have installed and activated the plugin. When I send out a test email to myself I receive the following:
SMTP server error: 5.7.1 : Recipient address rejected: Access denied
…and, of course, there’s no E-mail in my inbox.
I am BRAND NEW to WordPress (just joined 2 days ago) so I’m sure that has something to do with it. Can anyone please dumb this down for me all the way so I can understand what I’m doing wrong? Thank you!
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I to am BRAND NEW to WordPress an am getting the same error message when trying to send a test message from the plugin. I was just wondering if you found a solution to the month old post.
Help me if you can.
knmcevoy and mannymonet, are you using two-step authentication for your email system. Is so, you will need to get an application password otherwise, it won’t work.
Run a test email from the settings page and copy the result output here. I might be able to help out.
Hi srumery – I have the same problem. It’s saying ‘Recipient address rejected: Access denied’.
This is what is output from the test:Test Message Sent
The result was:
bool(true)
The full debugging output is shown below:object(PHPMailer)#363 (58) {
[“Priority”]=>
int(3)
[“CharSet”]=>
string(5) “UTF-8”
[“ContentType”]=>
string(10) “text/plain”
[“Encoding”]=>
string(4) “8bit”
[“ErrorInfo”]=>
string(165) “SMTP Error: The following recipients failed: [email protected]
SMTP server error: 5.7.1 : Recipient address rejected: Access denied“
[“From”]=>
string(27) “[email protected]”
[“FromName”]=>
string(10) “Jane Nicol”
[“Sender”]=>
string(27) “[email protected]”
[“Subject”]=>
string(47) “WP Mail SMTP: Test mail to [email protected]”
[“Body”]=>
string(68) “This is a test email generated by the WP Mail SMTP WordPress plugin.”
[“AltBody”]=>
string(0) “”
[“MIMEBody:protected”]=>
string(69) “This is a test email generated by the WP Mail SMTP WordPress plugin.
“
[“MIMEHeader:protected”]=>
string(474) “Date: Sat, 26 Jan 2013 15:24:00 +0000
Return-Path: [email protected]
To: [email protected]
From: Jane Nicol
Subject: WP Mail SMTP: Test mail to [email protected]
Message-ID:
X-Priority: 3
X-Mailer: PHPMailer 5.2.1 (https://code.google.com/a/apache-extras.org/p/phpmailer/)
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=”UTF-8″“
[“SentMIMEMessage:protected”]=>
string(547) “Date: Sat, 26 Jan 2013 15:24:00 +0000
Return-Path: [email protected]
To: [email protected]
From: Jane Nicol
Subject: WP Mail SMTP: Test mail to [email protected]
Message-ID:
X-Priority: 3
X-Mailer: PHPMailer 5.2.1 (https://code.google.com/a/apache-extras.org/p/phpmailer/)
MIME-Version: 1.0
Content-Transfer-Encoding: 8bit
Content-Type: text/plain; charset=”UTF-8″This is a test email generated by the WP Mail SMTP WordPress plugin.
“
[“WordWrap”]=>
int(0)
[“Mailer”]=>
string(4) “smtp”
[“Sendmail”]=>
string(18) “/usr/sbin/sendmail”
[“PluginDir”]=>
string(0) “”
[“ConfirmReadingTo”]=>
string(0) “”
[“Hostname”]=>
string(0) “”
[“MessageID”]=>
string(0) “”
[“Host”]=>
string(9) “localhost”
[“Port”]=>
string(2) “25”
[“Helo”]=>
string(0) “”
[“SMTPSecure”]=>
string(0) “”
[“SMTPAuth”]=>
bool(false)
[“Username”]=>
string(0) “”
[“Password”]=>
string(0) “”
[“Timeout”]=>
int(10)
[“SMTPDebug”]=>
int(2)
[“SMTPKeepAlive”]=>
bool(false)
[“SingleTo”]=>
bool(false)
[“SingleToArray”]=>
array(0) {
}
[“LE”]=>
string(1) “
“
[“DKIM_selector”]=>
string(9) “phpmailer”
[“DKIM_identity”]=>
string(0) “”
[“DKIM_passphrase”]=>
string(0) “”
[“DKIM_domain”]=>
string(0) “”
[“DKIM_private”]=>
string(0) “”
[“action_function”]=>
string(0) “”
[“Version”]=>
string(5) “5.2.1”
[“XMailer”]=>
string(0) “”
[“smtp:protected”]=>
object(SMTP)#362 (8) {
[“SMTP_PORT”]=>
int(25)
[“CRLF”]=>
string(2) “
“
[“do_debug”]=>
int(2)
[“do_verp”]=>
bool(false)
[“Version”]=>
string(5) “5.2.1”
[“smtp_conn:private”]=>
resource(316) of type (stream)
[“error:private”]=>
array(3) {
[“error”]=>
string(29) “RCPT not accepted from server”
[“smtp_code”]=>
string(3) “554”
[“smtp_msg”]=>
string(73) “5.7.1 : Recipient address rejected: Access denied
“
}
[“helo_rply:private”]=>
string(162) “250-wasat.dreamhost.com
250-PIPELINING
250-SIZE 40960000
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
“
}
[“to:protected”]=>
array(1) {
[0]=>
array(2) {
[0]=>
string(20) “[email protected]”
[1]=>
string(0) “”
}
}
[“cc:protected”]=>
array(0) {
}
[“bcc:protected”]=>
array(0) {
}
[“ReplyTo:protected”]=>
array(0) {
}
[“all_recipients:protected”]=>
array(1) {
[“[email protected]”]=>
bool(true)
}
[“attachment:protected”]=>
array(0) {
}
[“CustomHeader:protected”]=>
array(0) {
}
[“message_type:protected”]=>
string(5) “plain”
[“boundary:protected”]=>
array(3) {
[1]=>
string(35) “b1_c5116c98a5312d914ee1dc84aaf2becb”
[2]=>
string(35) “b2_c5116c98a5312d914ee1dc84aaf2becb”
[3]=>
string(35) “b3_c5116c98a5312d914ee1dc84aaf2becb”
}
[“language:protected”]=>
array(17) {
[“provide_address”]=>
string(54) “You must provide at least one recipient email address.”
[“mailer_not_supported”]=>
string(25) ” mailer is not supported.”
[“execute”]=>
string(19) “Could not execute: “
[“instantiate”]=>
string(36) “Could not instantiate mail function.”
[“authenticate”]=>
string(35) “SMTP Error: Could not authenticate.”
[“from_failed”]=>
string(35) “The following From address failed: “
[“recipients_failed”]=>
string(45) “SMTP Error: The following recipients failed: “
[“data_not_accepted”]=>
string(30) “SMTP Error: Data not accepted.”
[“connect_host”]=>
string(43) “SMTP Error: Could not connect to SMTP host.”
[“file_access”]=>
string(23) “Could not access file: “
[“file_open”]=>
string(33) “File Error: Could not open file: “
[“encoding”]=>
string(18) “Unknown encoding: “
[“signing”]=>
string(15) “Signing Error: “
[“smtp_error”]=>
string(19) “SMTP server error: “
[“empty_message”]=>
string(18) “Message body empty”
[“invalid_address”]=>
string(15) “Invalid address”
[“variable_set”]=>
string(30) “Cannot set or reset variable: “
}
[“error_count:protected”]=>
int(1)
[“sign_cert_file:protected”]=>
string(0) “”
[“sign_key_file:protected”]=>
string(0) “”
[“sign_key_pass:protected”]=>
string(0) “”
[“exceptions:protected”]=>
bool(false)
}
The SMTP debugging output is shown below:SMTP -> FROM SERVER:220 wasat.dreamhost.com ESMTP
SMTP -> FROM SERVER: 250-wasat.dreamhost.com
250-PIPELINING
250-SIZE 40960000
250-ETRN
250-AUTH PLAIN LOGIN
250-AUTH=PLAIN LOGIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSNSMTP -> FROM SERVER:250 2.1.0 Ok
SMTP -> FROM SERVER:554 5.7.1 : Recipient address rejected: Access denied
SMTP -> ERROR: RCPT not accepted from server: 554 5.7.1 : Recipient address rejected: Access denied
SMTP Error: The following recipients failed: [email protected]
I’m getting the same error report. Anyone able to assist with a fix?
^ Same thing for me on Dreamhost.
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