• Resolved wipeoutmedia

    (@wipeoutmedia)


    Hi there,

    Firstly, awesome plugin, definitely the best WP stats plugin ever created.
    I am not sure if this has already been asked, but I notice that I am getting duplicate entries. For example, when I am in the Right Now section, I have noticed that for every page, there are two user records. Even if it is a Google search entry, this is recorded twice. Do you know what could be going on?

    Thanks very much,

    Kind Regards,
    Damian

    https://www.ads-software.com/extend/plugins/wp-slimstat/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Hi Damian,

    does this happen for ALL the entries or just for some of them? Some users’ browsers may be using ‘prefetching’:

    (from the FAQ) “Phantom” page views can occur when a user’s browser does automatic feed retrieval, link pre-fetching, or a page refresh. WP SlimStat tracks these because they are valid requests from that user’s browser and are indistinguishable from user link clicks. You can ignore these visits setting the corresponding option in Settings > SlimStat > Filters

    If it happens all the time, there could be a conflict with some other plugin. In this case, is there a chance I take a look at the issue?

    Thanks,
    Camu

    Thread Starter wipeoutmedia

    (@wipeoutmedia)

    Hi Camu,

    Thanks very much for getting back to me so quick. Yes, I understand what you are saying. You know it is really strange because it seems to be happening for every page request.

    Yes I would really appreciate if you could take a quick look. Is it possible to email me admin at teacherscompanion.com and I can provide temporary login details.

    Happy to post the findings in this post.

    Kind Regards,
    Damian

    Thread Starter wipeoutmedia

    (@wipeoutmedia)

    Hi Camu,

    You were right. I ticked the checkbox ‘Ignore Prefetch’ in the Filters section of SlimStat and it is no longer recording duplicate requests.

    Thanks very much for your time and super fast response.
    Your plugin rocks … Donating now. ??

    Regards,
    Damian

    Plugin Author Jason Crouse

    (@coolmann)

    Camu is glad to be of service ?? Thank you so much for your donation, I really appreciate your support.

    Have a great day,
    Camu

Viewing 4 replies - 1 through 4 (of 4 total)
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