[Plugin: WPCB] Incomplete transaction when paying with credit card

I have the same problem with an ATOS payment

I am not sure why but after the acknowledgment from the bank, the program never calls automatic_response.php to finish the transaction with wp e-commerce.

To get it to work, I had to do the following:
1- In Extensions (plugins)-WPCB-ATOS- Normal return=’HHTP:/xxx/automatic-response.php
2- In Extensions (plugins)-WPCB-ATOS- cancel return=’HHTP:/xxx/automatic-response.php
3- In Extensions (plugins)-Extensions Installees(Installed Plugins) – WPCB – wpcb/automatic-response.php
3-1 line 168 replace $response-code=00 with $response[‘responsecode’]=’00
3-2 line 198 add after the last } wp-redirect(WP_SITEURL);exit;

I don’t like what I did because it is a hack and not a legitimate improvement, but I need to get my project running before a legitimate solution is available.

cart.class.php on line 739

penseelibre, could you please elaborate?

Hello everybody,
Thanks a lot Patrick for notifying the bug.
The new version 2.3.6 include the correction replace $response-code=00 with $response['responsecode']=00
This was the bug

You don’t need to change the normal and cancel return anymore as you did. But it is not so important.

Sorry for this.
Have a nice day.

Thank’s Thomas. I’m going to test on Oya

I just update WPCB on OYA but the basket does not empty and the transaction is reported as incomplete.

Hello,
The new version 2.3.8 allows a better debugging.

• Update
• Go to the dev tab and click copy automatic_response file
• Go to the atos tab and click the link to check if you have a white page

If you have a white page then everything should be working fine.
If not then i will need to check myself on your server. To do so i will need you to follow the support procedure described here : https://wpcb.fr/support/

Let me know.
Best regards

Thank you for all your efforts 6www,

I just upgraded to 2.3.10 (2.3.9 did not work). After a successful transaction, the payment is now accepted ( ?? ) but the cart still does not empty ( ?? ). I have not yet looked into the code to track down the issue.

Version 2.4 does not solve this problem

Hello Patrick,
I encounter the same problem as you.
I tried a lot of things all without finding a track or would you still find better solution ….
Good to you, and good luck.

Hello everybody. I found that the google (optional) function that adds the Atos log to a google spreadsheet may be the reason of this bug. It is corrected in the 2.4.1 let me know if automatic_response.php is properly called and if the sale is now complete.

Just tested version 2.4.3
The sale is complete, I get the emails (one for the buyer and one for the seller), but the cart does not empty.

I have to force it to go through automatic response.php to make it work fully:
– Plugins/WPCB/Atos tab/normal_return_url: https://domain/automatic_response.php
– Plugins/installed Plugins/WPCB/Edit/. Select the automatic_response.php file, and insert at the end of the file wp_redirect(WP_URL);Exit; just before the last ?>

I am not quite sure why I have to force it yet, but I am still investigating.

Hello Patrick,
Thank you for this fix.
This is added in the 2.4.4
I don’t know also why this fail. The problem with emptying the cart is also a lot discussed at wp-e-commerce forums.

Cold sweats. When I upgrade to 2.4.4 in I have a white page on the website, arghhh