PLUGING MAL FUNCTIONNING

  • Resolved cecirjass

    (@cecirjass)


    9 months, 3 weeks ago

    Hello, i am having some trouble with your plugin. I can’t go back on the design of the footer I put on the website. The plugin broke the website, had to go back to an ol version. When active the web site is having trouble to run. I don’t know what the problem is.

    I am Using Astra,

    I tried this : flushed permalinks, went on basic theme, supressed and re installed plugin

    Probleme is stil there, I can’t work on the footer in place (big E of elementor running, nothing happening) and the website is very slow. I desactivated it while searching for an issue.

    Thank you per advance for your help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi @cecirjass,

    Did you mean the Elementor editor is not working for you when you try editing your existing Header/Footer created using this plugin?

    Anyway, the things you tried, it should fix the problem. Not sure why it doesn’t fix it.

    Well, please consider reaching out to us using the form available on this page, so we can take a look closer at this.

    Kind regards,
    Herman ??

    Plugin Support Herman Asrori (BSF)

    (@bsfherman)

    Hi,

    It’s been a while since my last response, and we haven’t heard anything from you since then. Hopefully, you have submitted the query through the form I mentioned above.

    I am marking this thread as Resolved due to inactivity.

    Kind regards,
    Herman ??

Viewing 2 replies - 1 through 2 (of 2 total)
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