pluging not responsive on my website

  • Resolved rocket247

    (@rocket247)


    1 year, 4 months ago

    Good day sir/madam, I am reaching out for you to please help me out with the responsiveness of the plugin. the book now button is not working and i cant by any chance find it on my website and i really love using the. i prefer it to any other booking plugin.

    for instant on my website, ( https://residencevertio.com/ ) there is no way one can book and reserve an accommodation

    please i will be very happy to get a positive response regarding my problem.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support eugenewhite

    (@eugenewhite)

    Hello there! 

    Sorry to hear that you faced such an issue, but I would like to inform you that I checked the provided website URL on different browsers and even different OSs including smartphones, and I haven’t noticed any issues with the book now button on the booking confirmation/checkout page. Or do I need to make a test booking to actually see the issue? Let me know. Thanks. 

    Thread Starter rocket247

    (@rocket247)

    thank you very much. but i have another small problem that is disturbing me right now.

    please how can i change the price label of accommodations on the pluging ?

    the image of what i mean is bellow.

    Plugin Support eugenewhite

    (@eugenewhite)

    Hello, @rocket247! 

    I’m sorry, but I don’t see any attachments in your response. 

    So may I ask you to specify what price labels you’re referring to so I can see the full picture and guide you properly, please? 

    Thank you!  

    Thread Starter rocket247

    (@rocket247)

    thank you for the message but please this is the link to the screenshot of my problem thanks

    https://residencevertio.com/wp-content/uploads/2023/07/Screenshot-2023-07-25-153658.png

    i will be very happy to get a positive feedback .

    Plugin Support eugenewhite

    (@eugenewhite)

    Hello there!

    Thank you for providing the image URL. 

    I would like to inform you that I went to the “Two Bedroom City View Villa” accommodation type page, but haven’t noticed the same issue you have. On your side, it looks like the “You may also like” section got corrupted. But for me, it looks perfectly fine. So in this case, I may suggest you either try using any other browser that you have, try using the incognito mode, or try to clear your browser cache. 

    Let me know if it’s helpful or not. And if not, I recommend you submit a support ticket on our website so we can take a closer look at the issue and help you.

    Thread Starter rocket247

    (@rocket247)

    thank you so much please what i am asking is that (how can i edit the price label of the accommodations) ?

    like in the case of the prices circled. please how can i change them . ?

    https://residencevertio.com/wp-content/uploads/2023/07/Screenshot-2023-07-25-153658.png

    please how do i change or customize the price ?

    Plugin Support eugenewhite

    (@eugenewhite)

    Hello there! 

    If you simply need to change nightly prices for your accommodation types, it can be done by editing your accommodation type rates under the Dashboard > Accommodation > Rates. 

    Let me know if you have any additional questions or if you need my assistance with something.

    Thread Starter rocket247

    (@rocket247)

    thank you so much the response was helpfull

Viewing 8 replies - 1 through 8 (of 8 total)
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