Hello,
We don’t believe in fake publicity and even fake reviews either. Whatever reviews we have received so far on any of our plugins (either 5 star or 1 star) are 100% genuine.
People are giving their candid feedback whether it’s a good or bad. We have to acknowledge each and everyone.
People are giving good reviews if this plugin help them achieving their goal and people are giving their feedback if something didn’t work or they don’t like the plugin.
Reviews are different from people to people. You may give 5 stars for one plugin but it may not be the case with someone else. Similarly, some one like Email Subscribers and give 5 stars but it may not be the case with you (just an example)
I know there are few things which is not working as expected in Email Subscribers in some of the case but that doesn’t mean that we are doing fake publicity by doing fake reviews. Please don’t blame.