Plugins compatibility

Hi,

Unfortunately I will not be able to spend time and install the mentioned plugin for testing. If you have it installed somewhere I can test it for you and point to the right direction. Make sure it is publicly accessible and do not post any access information here.

If the mentioned part is rendered inside an iframe, that can be the reason. With our free version, we do not translate content inside iframes. If you use our paid version, most likely we will be able to translate also the content inside iframes.

Thanks! ??

Thanks or a quick reply!

I created a test page for you to have a look at. It doesn’t contains any iframes, and it looks like the plugin devs do not use iframes either – just text inside divs.
https://harvi.academy/test/

Thanks again, appreciate your time!

Hi,

Yes, I see the issue. We can translate that with our paid version.

I have spent some time to find out what exactly causes the issue, but I did not find the cause, in this particular case I think the code does not detect it being added to the page, so translation event can be triggered.

The text which is not translated is defined inside dpIntroTourPublicConfig javascript variable. If you use our paid version, the text will be translated in the HTML source code and will appear translated.

Thanks! ??

Thanks for the explanation and for your time! I’ll ask my client if they want to go for the premium version.