• Resolved Eugenijus

    (@ugenijus)


    Hello,

    We used your plugin for many years and after plugin uninstall, it leaves a lot of data in wp_options table, option name “thwcfe_sections”, autoload is on “Yes”. This is bad for performance.
    On staging site we deleted this raw. After deletion, on every checkout page load, debug log shows such error: Undefined index: priority in /public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 1526

    Could you please instruct how to safely delete your plugin and clean plugins data from wp_options table?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    If you deactivate and delete our plugin then it will clear all the plugin settings from the database. Once our plugin is deactivated/deleted then the WooCommerce will work on basis of their settings itself. The error that you have mentioned is from the WooCommerce plugin.

    We hope this will help.

    Thank you!

    Thread Starter Eugenijus

    (@ugenijus)

    Hello,

    But thwcfe_sections is in wp-option table after deactivation and uninstall. Plugin was uninstalled 1.5 years ago, but only now, checking performance issues we found such big amount of data leaved in this table with autoload. Maybe installing new plugin version and uninstalling will help to correctly clean database?

    Plugin Author ThemeHigh

    (@themehigh)

    These are the three keys used for the checkout field editor for saving data in the database.

    thwcfe_sections
    thwcfe_section_hook_map
    thwcfe_advanced_settings

    Please delete these items from the wp_option table after deactivating the plugin.

    If you are still facing an issue, please raise a ticket through our website. Our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved now. We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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