• My dashboard shows there are updates needed for plugins. When I check my plugins list, there is no update shown. I have no way to know what plugin is trying to update. A few days later, there IS an update shown and available in the dashboard. I update the plugin, but then the orange indicator still shows that there are updates needed and no plugin is highlighted for update. This has been going on for weeks now and even before the latest wordpress update.

    What is the fix for this problem? Is this a known wordpress bug?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Have you made sure that there are no translation or theme updates available that may be triggering that notice?

    Thread Starter Sue

    (@sukab)

    Yes, I absolutely check if there is an update for my theme and everything is up to date.

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – If you can’t get into your admin dashboard, try resetting the plugins folder by FTP. Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder (if you have created such folder). The easiest way is to rename that folder to mu-plugins-old.
    – switching to the unedited default Twenty Fifteen theme for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins). If you don’t have access to your admin area, use FTP , or your web-host’s cPanel or whatever file management application your host provides. Navigate to /wp-content/themes/ and switch to the default theme by renaming your current theme’s folder by adding “-old” to the end of the folder name. Alternately, you can remove other themes except the default theme. That will force your site to use it.
    – If all the above steps do not resolve the issue, then try MANUAL updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old copies of files & folder on your server before uploading the new ones. Read the Manual Update directions first.
    -If you haven’t already done, always backup everything (including your database) before doing any actions, just in case something really goes wrong.

    I know that some of these may not apple but I would try as many as you possibly can.

    Thread Starter Sue

    (@sukab)

    Thanks Matthew, I will try to do some of these tips to see if it resolves the problem and report back.

    Thread Starter Sue

    (@sukab)

    It appears to be a premium plugin I use called Architect, as when I deactivate it and reactivate, the false plugin update disappears. However today I installed a new plugin and the false plugin update came right back. This premium plugin, Architect, requires the use of the Redux Framework plugin to work. So today, I deactivated the Redux Framework plugin to see if that cleared the false plugin update and it did clear it. So I don’t know which plugin is causing the problem of if it is both the Architect and the Redux. I did try deactivating other plugins that did not make a difference; however I did not test them all. So I’d say the problem is not resolved since it keeps coming back. I will try some of the other suggestions listed above possibly too.

Viewing 5 replies - 1 through 5 (of 5 total)
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