Plugins don’t work for me

  • Open the plugin settings page without reacting
    “Please wait while we fetch the plugin status…”

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author joppuyo

    (@joppuyo)

    Hey.

    This means there was a problem with communicating with WordPress REST API. Could you check the following things if you can see any error messages:

    – Browser developer tools console
    – Browser developer tools network tab
    – Server PHP error log

    Thanks!

    • This reply was modified 2 years, 9 months ago by joppuyo.
    • This reply was modified 2 years, 9 months ago by joppuyo.
    Thread Starter ulafox

    (@xintv123)

    Sorry, I have disabled all plugins and third-party themes, still there is no change, as for the three inspections you said, I am not a developer, I don’t understand how to check

    Plugin Author joppuyo

    (@joppuyo)

    If you are not a developer, it is a bit difficult to try to figure out what’s causing the issue.

    Unless you want to do a Zoom call where we could go through the debugging process?

    But the first thing I would check that the REST API is working.

    Could you check the steps mentioned on this page and see if any of them apply to you? https://redirection.me/support/problems/rest-api/

    And the second thing would be checking the browser developer console for errors.

    On the plugin page, if you are using Chrome, you can right click on the page and select “Inspect”. On the bottom of the screen there should be a new window with several tabs. Select the one that says “Console” and write down any messages there in this thread.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Plugins don’t work for me’ is closed to new replies.