• Resolved fghermandi

    (@fghermandi)


    I migrated my website using SG Migrator, I received the notification that all the files were created and I should edit DNS. When I completed the migration, all my plugins were deleted, because their files weren’t created. Now I have a non-functional website.

    Would it be possible to restart migration or upload a Dreamhost backup?

    The page I need help with: [log in to see the link]

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  • Plugin Author Stoyan Georgiev

    (@stoyangeorgiev)

    Hey there @fghermandi,

    You can restart the migration by generating a new transfer token and starting the migration again.

    As for the files, please make sure that all files/folder permissions are set accordingly. I would also suggest increasing your memory limit.

    I am afraid that uploading a backup from another hosting provider would not be possible.

    If you still have issues after that, please feel free to reach back to us to investigate the case further.

    Kind regards,
    Stoyan

Viewing 1 replies (of 1 total)
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