Plugins got removed after updating them

  • Dear sir/madam,

    I recently got this problem that whenever I update a plugin (does not matter which one) the plugin got removed and an error message appears Error: The plugin *example* has been deactivated due to an error: Plugin file does not exist.’ After that the plugin is not visible in my list of plugins in WordPress but it is still visible when I go to /wp-content/plugins through FTP.
    I then have to delete it via FTP and download/install the updates again…

    Please tell me what to do, this is a very annoying issue because some plugins updates themselves and then got removed.

    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)
  • RB

    (@heavensdisciples)

    I have the same problem.

    When updating plugins, some of them have the following results:

    Updating Plugin {PLUGIN_NAME} ({#/#})
Downloading update from https://downloads.www.ads-software.com/plugin/{PLUGIN_NAME}.{VERSION_NUMBER}.zip...
Unpacking the update…
Installing the latest version…
Removing the old version of the plugin…
Plugin update failed.
An error occurred while updating Leadin: Could not create directory. /home/www/{DOMAIN}.com/wp-content/plugins/{PLUGIN_NAME}/{SUB_DIR}

Updating Plugin {PLUGIN_NAME} ({#/#})
Downloading update from https://downloads.www.ads-software.com/plugin/{PLUGIN_NAME}.{VERSION_NUMBER}.zip...
Unpacking the update…
Installing the latest version…
Removing the old version of the plugin…
Plugin update failed.
An error occurred while updating {PLUGIN_NAME}: Could not remove the old plugin.

    When visiting the plugins section, from time to time I get a list of deleted and deactivated plugins with messages in the following format:

    The plugin {PLUGIN_NAME}/{PLUGIN_NAME}.php has been deactivated due to an error: Plugin file does not exist.

    This occurs even though the file permissions are set correctly:
    * chmod 755 for directories
    * chmod 644 for files

    I have the same problem. Please help! My page has become mis aligned due to the page builder plugin no longer working. I am unable to re-download it without deleting it from the ‘back end’ which I am unsure how to do. Any advice would be much appreciated!!! Was this problem fixed for you guys?

    Thread Starter zos

    (@zos)

    @roseypinky

    I no longer have this problem thankfully, It was very irritating.
    Suddenly the problem no longer existed when I updated to WordPress 4.3.1
    So I got zero help from anybody here, just updated my WordPress…

    Good luck!

    RB

    (@heavensdisciples)

    I’ve recently updated to WordPress 4.3.1.
    I’m not sure if this will resolve the issue for me.

    roseypinky, I would suggest sending a support request to the owner of the plugin first.

Viewing 4 replies - 1 through 4 (of 4 total)
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