• Resolved ramansmu

    (@ramansmu)


    Hi
    thanks for the awesome plugin.

    I was wondering if you could help with the following issue.

    The plus and minus buttons increase and decrease the count by 3. I disabled your plugin and then it was to the normal step of + – 1 so seems like your plugin is stepping it by 3.

    Also is there a way to increase the size of the + – buttons and quantity label.

    Appreciate your help.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Niels Lange

    (@nielslange)

    @ramansmu Are you able to create a staging site, so that I can take a look at the issue in action? When I test the plugin on my end, it only increases and decreases in steps by 1.

    Plugin Author Niels Lange

    (@nielslange)

    @ramansmu I was able to reproduce this issue on my end. It seems that the quantity is increased depending on the number of items you have in the cart.

    1x Product A → Increase/decrease by 1
    2x Product A → Increase/decrease by 2
    3x Product A → Increase/decrease by 3

    Of course, this is not correct and I’ll create a fix for this within the next days.

    Plugin Author Niels Lange

    (@nielslange)

    @ramansmu I’ve double checked this issue and found out that the plugin decreases/increases based on the so-called product steps. Usually, the step will be increased/decreased by one. However, this functionality can be overwritten.

    I was able to reproduce your case on another site that had the steps set to 5. I’m wondering if you have customized the steps or if you’re using any other plugin that might have customized them. When testing the plugin with a fresh WordPress and WooCommerce installation using Storefront I’m unable to see that effect.

    Thread Starter ramansmu

    (@ramansmu)

    My apologies for delay in reply. I will look at your above suggestions and get back to you. Thanks

    Thread Starter ramansmu

    (@ramansmu)

    Hi,
    I checked the style.css in child theme and i am not customizing the steps. Any other pointers i should be looking at.
    I am using raffle ticket generator plugin along with woocommerce.

    Thanks

    Plugin Author Niels Lange

    (@nielslange)

    Hello @ramansmu, I released a new version of the plugin earlier today. Would you mind running the update and let me know if it fixed the issue you mentioned above?

    It is working perfectly except quick view section. In quick view, there is no action when we click on plus and minus buttons. Please check and update

    Plugin Author Niels Lange

    (@nielslange)

    Hello @tecliff, can you tell me what you mean by quick view section? Could you post a screenshot of the section you’re referring to? To post a screenshot, you could use the tool https://snag.gy.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Plus and minus button increase count by 3’ is closed to new replies.