homepage menu & logo on homepage disappeared. Can’t get it back on

  • Resolved Alice Brady

    (@lancasteralice)


    6 years ago

    Hello
    Can someone please explain why all of a sudden my homepage menu and header disappeared this morning?! I urgently need to get my homepage back up and running.
    The only plugins I have are Elementor, Ocean extra and WPForms Lite. I did recently install Google Analytics by ExactMetrics. And this seems to be when the trouble started. I have since de-activated and deleted that plugin however I still can’t get my menu back up.
    Everytime I go to customize my site and reset my menu settings and put it back to how it was, after clicking publish it just goes back to a default black and white title with no header.
    Please help! ??

    Alice
    Western Australia

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • momo-fr

    (@momo-fr)

    Check the OceanWP page header settings for your home page.

    • This reply was modified 6 years ago by momo-fr.
    LesTexas60

    (@lestexas60)

    Looks good now, you must have fixed it.

    Thread Starter Alice Brady

    (@lancasteralice)

    Thanks @momo-fr for your reply. Yes every time I would update the OceanWP header settings when I would click publish it would show and then when I would go to view the page afterwards it would disappear.

    @lestexas60 thank you. Unfortunately I had to delete the entire website and start again ?? It was the only solution I could think of in the end. I even tried to download a plugin ‘WordPress database reset’ but would receive an error message “installation failed: could not create directory”. So the guy that hosts my domain etc. wiped it all and I quickly built it again.
    I think I received all of these problems from when I downloaded the plugin by ExactMetrics for google analytics. That’s when I started getting bugs. And at a similar time I installed the latest updates. So could have been a combo of both?
    The glass of red wine at the end of the day certainly helped!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘homepage menu & logo on homepage disappeared. Can’t get it back on’ is closed to new replies.