Podcast episode is missing

  • Resolved thehighersisters

    (@thehighersisters)


    4 years, 4 months ago

    Hello everybody,
    we are hosting our Podcast at our wordpress webseite. We are planing a rebranding and were trying to move the poscast to another domain. This didn′t work yet. But what happend is, that our new Podcast episode doesn′t show up on spotify and co (The old episodes are still online and available).
    I am talking about the Podcast episode #27 (its online twice because I was trying to upload it again just to check). Its online and available on our webseite: https://thehighersisters.com/podcast/. This episode is not online on spotify and apple Podcast.
    Our RSS Feed (https://thehighersisters.com/feed/podcast) is empty. Do you have a solution for us, how we can fix it and all episode show up on spotify, iTunes and co?
    Thank you very much!
    Sarah

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter thehighersisters

    (@thehighersisters)

    @podcastmotor Craig Hewitt: Can you help us? We really don′t know what to do.

    Thank you, Sarah

    Plugin Author Craig Hewitt

    (@podcastmotor)

    Hi @thehighersisters generally if you’re seeing the episode on the /podcast page (I’m seeing both of the versions there) but not in your feed it likely is caused by a theme/plugin conflict. That would explain much about why the feed page is blank. If you haven’t already I’d suggest running a theme/plugin conflict test on the site to narrow in on what could be causing the issue.

    Could you also confirm that you’re seeing the media file URL in the “Podcast Episode Details” metabox at the bottom of the post editor?

    Thread Starter thehighersisters

    (@thehighersisters)

    Hi @podcastmotor,
    thank you so much for your answer.

    I can see the Media file Prefix. There is also a new version of this plugin, but I didn′t update it yet.

    We haven′t run a conflict test. Could you do that?

    Thanks again, Sarah

    Plugin Author Craig Hewitt

    (@podcastmotor)

    Hi there. No, a plugin/theme conflict test is something you’d need to do from within your WordPress dashboard: https://yoast.com/help/how-to-check-for-plugin-conflicts/ is a good guide on the process.

Viewing 4 replies - 1 through 4 (of 4 total)
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