Podcast player displayed twice

  • Resolved silviasciuto

    (@silviasciuto)


    1 year, 9 months ago

    Hi,
    I have noticed the podcast player is showing twice, above the post content and below the comments, at the end of the post, just above the footer. It happens on all the podcast posts, here is an example link.
    Can you please let me know how to fix the issue? Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Shawn

    (@shawnogordo)

    Are you using a shortcode for adding the media players to your posts or are you letting PowerPress insert media players automatically?

    Thread Starter silviasciuto

    (@silviasciuto)

    Hi Shawn, the media player (podcast or video) are added automatically.

    Plugin Support Shawn

    (@shawnogordo)

    There may be a conflict happening within your WordPress installation. Make sure core WordPress, all plugins, and your WordPress are up to date. This support document also has suggestions on how to diagnose conflicts within your WordPress installation:?
    https://blubrry.com/support/powerpress-documentation/diagnosing-feed-andor-player-issues-with-powerpress/?

    Thread Starter silviasciuto

    (@silviasciuto)

    Hi Shawn, sorry for my delay in replying.
    I have checked and we have updated everything but the error is still there.
    Do you have any idea how to disable the second media player (audio/video) appearing just before the footer?
    Thank you.

    Plugin Support Shawn

    (@shawnogordo)

    If you temporarily switch to a standard WordPress theme such as the 2021, 2020 theme, etc. does the audio player still appear above the footer? If not, then there’s an issue with the WordPress theme and you should contact the theme developer for help.

    Thread Starter silviasciuto

    (@silviasciuto)

    Hi, maybe I have understood why this happened.
    The podcast player is showing automatically. The footer on the website has been created as a template (not from global options) so it show again the player.
    Is it possible to display: none only the player on the footer template?

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Podcast player displayed twice’ is closed to new replies.