points take a while to update

  • Resolved olivevege

    (@olivevege)


    2 years, 6 months ago

    thanks for the plugin, it’s really useful. i realised the points gained from the h5p games takes a while to be reflected (around an hour or so, sometimes faster, sometimes slower) is there any way to make it faster? thank you!

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  • Hi @olivevege !

    I would be more than happy to assist you today.

    I just did a test on my WordPress and it works perfectly, it rewards me at the moment the user has completed the defined event.

    You may be having problems with the cache, try refreshing the cache. It could be affected in three different ways:

    – Disable or refresh the cache of your cache plugin like WP Rocket or similar.
    – Disable or refresh your server’s cache. If you don’t know if your server uses a cache-level service, ask them.
    – Update your browser cache. The way to do this depends on the browser you use: https://www.refreshyourcache.com/en/home/

    Hope it helps!

    Thread Starter olivevege

    (@olivevege)

    Hi @pacogon , thank you so much! I have deactivated the cache plugin and it’s working perfectly! thank you!

    You’re welcome @olivevege

    I’m glad to hear that my solution worked for you.

    If you have any other questions, please let me know here or you can also open a ticket through this link. https://gamipress.com/contact-us/

    Have a great day!
    ??

Viewing 3 replies - 1 through 3 (of 3 total)
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