• Resolved newbee_sue

    (@newbee_sue)


    I am testing out the givewp plugin and I received the following email from the site and contacted the server who said that the server issues were fine and that it was issue of a conflict between the theme and the givewp plugin – please advise
    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, Buzz.

    First, visit your website (https://test.deracheha.org/) and check for any visible issues. Next, visit the page where the error was caught (https://test.deracheha.org/wp-admin/post-new.php?post_type=give_forms) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://test.deracheha.org/wp-login.php?action=enter_recovery_mode&rm_token=YD1WEkWuiyz6h0O2QhppOI&rm_key=D15fFBLJPfdwRrjb3cb3IU

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    Error Details
    =============
    An error of type E_ERROR was caused in line 37 of the file /home/derache/www/test/wp-content/themes/buzz/core/meta-box/classes/meta-box-field.php. Error message: Uncaught Error: Cannot unset string offsets in /home/derache/www/test/wp-content/themes/buzz/core/meta-box/classes/meta-box-field.php:37
    Stack trace:
    #0 /home/derache/www/test/wp-content/themes/buzz/core/meta-box/classes/meta-box-field.php(67): Pojo_MetaBox_Field->has_been_saved(11810)
    #1 /home/derache/www/test/wp-content/themes/buzz/core/meta-box/fields/select.php(15): Pojo_MetaBox_Field->get_value()
    #2 /home/derache/www/test/wp-content/themes/buzz/core/meta-box/classes/meta-box-field.php(106): Pojo_MetaBox_Field_Select->render()
    #3 /home/derache/www/test/wp-content/themes/buzz/core/meta-box/classes/meta-box-panel.php(81): Pojo_MetaBox_Field->get_field_html()
    #4 /home/derache/www/test/wp-admin/includes/template.php(1310): Pojo_MetaBox_Panel->render_panel(Object(WP_Post), Array)
    #5 /home/derache/www/test/wp-admin/edit-form-advanced.php(635): do_meta_boxes(Object(WP_Screen), ‘side’, Object(WP_Post))
    #6 /home/derache/www/test/wp-admin/post-new.php(75): include(‘/home/derache/w…’)
    #7 {main}
    thrown

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi there,

    IN the “Error Details” section, the first line is what is most important. This shows that it’s an error that starts in your theme — not with GiveWP.

    I don’t see a theme on the WordPress Theme directory called “Buzz”. Can you point me to where I might be able to find your theme so we can test it?

    Thread Starter newbee_sue

    (@newbee_sue)

    it is on the pojo.me website

    these themes are now free so you just need to register it with a license number.

    The website is pojo.me

    If you need me to send you the theme with my license – please let me know and I will do so through a private message

    Hi there,

    Thanks for sending that information over.

    I installed the Buzz theme on a test site I have here running Give without issue, so this error appears to be related to your theme.

    The next best course of action will be to get in touch with the developers over at pojo.me and see if they can get to the bottom of this issue.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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