Poll can only be taken one time on same computer- results permanently shown

  • Resolved renji7

    (@renji7)


    7 years, 7 months ago

    I’m using the free version of the Poll plugin and am using poll type “Total Soft Image 2” for my specific poll. After a poll is taken, it shows the results, and there is a button at the bottom that says home. However, nothing happens when it’s clicked. It doesn’t seem to be linked to anything.

    It also seems that the poll results are permanently shown, even if you leave the site and come back. The poll can’t be taken more than once. Is this due to caching on the website or can a single IP address only take the poll once?

    Is it possible to make it so that the poll can be taken more than once on the same computer? This website and poll will likely be used by children in the same school on public computers so I’ll need them to be able to take it more than once on the same computer, as different children will be using it.

    Thanks so much for your time! Hopefully this is something you can help with.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello dear renji7.

    Thank You for your question. You can’t vote more than one time because there works cookie and it doesn’t give possibility to vote again. but if you want we can try to remove cookie from plugin just for you.
    Please be patient, our support will let you know when it will be ready.

    Thank You.

    Thread Starter renji7

    (@renji7)

    That would be awesome! I really appreciate you being open to doing that to help me. Thank you so much. ??

    Plugin Author totalsoft

    (@totalsoft)

    Hi again.
    Our Support solved your problem. We have sent you your new version to your email. Please check it and let us to know any information.

    Thank You.

    Thread Starter renji7

    (@renji7)

    The new version you sent me worked perfectly. It can now be taken more than once on the same computer. Thank you so much for all your help!!

    Thread Starter renji7

    (@renji7)

    Problem solved ??

    • This reply was modified 7 years, 7 months ago by renji7.
Viewing 5 replies - 1 through 5 (of 5 total)
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