Poll height on website is bigger than on preview

Hi @lipton977,

Thank you for the topic.

The plugin is designed in a way, that what you can see on the Front-end is the right view of the Poll.

Regarding the preview of the Poll, I am really sorry about this issue.
We will let you know once we fix the issue in one of the future updates.

By the way, if you don’t want to set the padding, please provide us with the link, where the given poll is located.
We will help by giving you a Custom CSS code.

Thank you!

Thanks for the prompt reply. Please visit https://www.linggo.hk you will see an issue. I need to setup height of the poll box to 300px, but can’t manage empty bottom part at all. Thanks for the support!

Hi @lipton977,

Thank you for your reply.

Please insert this Custom CSS to the Polls page > particular poll > Styles tab > Custom CSS textarea.

Then, replace YOUR_POLL_ID with the corresponding Poll ID (e.g. 3). Do not delete the space after it.
Do not forget to clear the cache afterward.

#ays-poll-container-YOUR_POLL_ID form > div[id*=”ays-poll-id-“] {
padding-bottom: 0;
}

Thank you!

Thanks for the support.
I included the below to CSS text area, and can see coding instead questions

#ays-poll-container-[ays_poll id=4] form > div[id*=”ays-poll-id-“] {
padding-bottom: 0;
}

Could you please check if all symbols are correct.

Dear @lipton977,

Thank you for your reply.

We have checked it and here is the right version:

#ays-poll-container-4 form > div[id*=”ays-poll-id-“] {
padding-bottom: 0;
}

Please try to insert this Custom CSS and check it again.

Thank you!

Dear @lipton977,

I would like to follow up regarding the provided custom code.
Did it help you to achieve your needs?

Thank you!

Thank you, Jasmine,
unfortunately no improvement, the extra gap is still there.

Hi @lipton977,

Thank you for your reply.

We have checked and noticed that the issue was connected to the way the quotes were inserted.
The quotes were different from the basic one.

Please try this one:

#ays-poll-container-4 form > div[id*=”ays-poll-id-“] {
padding-bottom: 0;
}

Please let us know about the outcome.

Thank you!

Hi Jasmine, it looks like exactly the same as the previous. I tried new and no changes ??

Hi @lipton977,

Thank you for your reply.

We have checked your site and noticed that the quotes are not changed and they still continue to remain (“) instead of the (“).

See the screenshot: https://ibb.co/KDhBgxK

We are sending you a new Custom CSS. Please try again with this one:

#ays-poll-container-4 form > div.box-apm {
padding-bottom: 0 !important;
}

Please let us know about the outcome.

Thank you!

Now it’s much better! Thank you very much for the support!