Poll not working – Results, Voting features not working

  • Resolved anonymous8291

    (@anonymous8291)


    4 years, 6 months ago

    Hello,

    The Poll is not working for a few days. The main features – Voting, Checking Results are not working.

    I think the Plugin is not working properly after the last 2 updates. (I am running the latest version of the plugin – 1.3.6)

    You can check Poll on my blog here – https://11teamprediction.in/ipl-2020-winner-prediction-poll/

    I also tried checking the Console for Error logs but didn’t find any.

    Please let me know how to fix this issue.

    Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)

  • I have the same problem.
    My test site: https://gok-herby.pl/test-glosowania/
    No one kind of pool working good.
    I think it was problem with new version of WP (5.4.1) or something else?

    Plugin Author totalsoft

    (@totalsoft)

    Hello, dear krzysiu20.

    To solve this problem, edit the file index.js. On the 20-21 line find this code:

    // wp_register_script(‘Total_Soft_Poll’,’jquery’);
    // wp_register_script(‘Total_Soft_Poll’,’jquery-ui-core’);

    delete and put this code

    wp_register_script(‘Total_Soft_Poll’,’jquery’);
    wp_register_script(‘Total_Soft_Poll’,’jquery-ui-core’);

    Thank you.

    Still not working…
    ??

    Thread Starter anonymous8291

    (@anonymous8291)

    Hello @totalsoft

    I didn’t find the index.js file. Is this Solution also applicable for me?

    Please help me fix this issue as it is still not working.

    Thanks!

    @anonymous8291
    It’s index.php in {root} of plugins/poll-wp/

    Thread Starter anonymous8291

    (@anonymous8291)

    Hello @krzysiu20

    Thanks for the help!

    You’re right, the plugin is not working even after modifying this file. The issue is still not fixed.

    It still doesn’t work even though I fixed it according to the admin’s instructions

    Thread Starter anonymous8291

    (@anonymous8291)

    @phanlt You’re right, it is still not working and I am also waiting for the Plugin’s Author reply to fix this issue.

    I tried to fix it myself by turning off the CloudFlare CDN Support and deactivating my Caching plugin (wp-rocket), but still, the issue was not fixed.

    I even tried to roll back to the previous version of the plugin but still, it doesn’t work.

    The strange thing is the Poll works for the logged-in users even after removing the modifications that the Plugin’s Author provided above.

    Plugin Author totalsoft

    (@totalsoft)

    We solved the problem. After the update the problem will be resolved.

    Working ok after update.
    BTW, it is a pity that the free version does not block voting several times …

Viewing 10 replies - 1 through 10 (of 10 total)
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