Hello @fingret123
Thank you for getting in touch with us!
It seems that you are asking for the WooCommerce Cart Abandonment Plugin. Because the CartFlows does not sends any follow-up emails regarding the order & the recovery.
So, can you please confirm that is this is the issue that you are facing with the WooCommerce Cart Abandonment Plugin or with the CartFlows.
I am looking forward to hearing from you.