• I had reviewed this plugin with 1 star, as I had a frustrating issue that was common across multiple sites.

    I am changing this review to 4 stars, as I have discovered the source of the issue, and it is NOT with ShipsStation. The plugin now works as it should, sending orders from WooCommerce to ShipStation and then tracking information back to WooCommerce/the customer.

    I apologize for my previous remarks. Mea cupla.

    • This topic was modified 2 years, 9 months ago by billy252.
    • This topic was modified 2 years, 9 months ago by billy252.
    • This topic was modified 2 years, 9 months ago by billy252.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi there,

    Thank you for your feedback.

    Support just points the finger at ‘other plugins’ causing conflicts, without any help. There must be a reason why these emails are triggered multiple times, but no one wants to find it.

    I see how that can be frustrating!

    Still, it’s impossible to make WooCommerce and our extensions work with all WordPress plugins available out there.

    There is an infinite number of plugins/themes and each one is developed by different developers in different ways, so it’s natural that some won’t work as expected when activated together, and that is especially true in case your site has a lot of active plugins.

    That’s the reason we recommend the full conflict test in case you still want to try this plugin again.

    Also, feel free to get back to our support team in case the conflict test doesn’t work and we will be happy to investigate this further.

    Billy can you let me know how you got this shipstaton to work for you? I keep getting the error.

    • This reply was modified 2 years, 4 months ago by stralim.
    Plugin Support Sandip Mondal – a11n

    (@sandipmondal)

    Hi @stralim,

    I see you have opened a support thread here: https://www.ads-software.com/support/topic/unable-to-connect-to-the-remote-server/

    I have replied to that thread with the next steps.

    Can you please try those steps and follow up there please?

    Thanks! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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