Poor deliverability rate

  • Resolved feflores

    (@feflores)


    3 years, 3 months ago

    Hello, I have problems sending emails with my site https://www.zurayafit.com, I have already made all the security points that specify and activate Google reCAPTCHA in the forms.

    All contacts on my site are legitimate and authorized. I think a few days ago I had a spam attack and that is why maybe the site was blocked but I already worked on that.

    I request that you can do a review of my case to be able to activate the service again. Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Bruna a11n

    (@bruberries)

    Hi @feflores,

    I see you have two MailPoet 3 accounts. The MailPoet Sending Service is paused for one of them.

    I’ll follow up via email so we can share more details about this issue with you, okay?

    Thanks!

    Thread Starter feflores

    (@feflores)

    Good morning, I don’t remember where else I have another account or is it on the same page? What should I do? Excuse me? ??

    Hi there @feflores,

    Please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread.

    We’ll be able to provide you with more information there.

    Cheers!

    Thread Starter feflores

    (@feflores)

    Good morning, thank you very much for your prompt reply. I have already made the changes that they request and also deleted that email that was another account of mine that deactivated the site. Thank you, I stay tuned for your news!

Viewing 4 replies - 1 through 4 (of 4 total)
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