• psysss

    (@psysid)


    siteground still disables your website for “cpu seconds” overuse. and fails to provide support in identifying the problem. it seem very gimmicky.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Elena Chavdarova

    (@elenachavdarova)

    Hello @psysid,

    I am sorry to hear you are facing such issues with your website.

    Note that CPU seconds usage can be related to specific issue with a website or actions requiring too many time to execute. Additionally cache plugins such as SiteGround Optimizer can help but not in all cases. First you need to find the reason of the high CPU usage and then to verify if cache plugin will help or there are some other actions required on the matter.

    As you are facing an issue with SiteGround hosting service rather than the SiteGround Optimizer plugin, please contact our representatives so further assistance can be provided.

    Additionally please have in mind that this is WordPress forum and reviews should be strictly related to the plugin they are posted for.

    Once your website is back online and issues are resolved it will be helpful to update this review and share more about the SiteGround Optimizer plugin experience.

    Best Regards,
    Elena

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @hristo-sg How is this review a “Guideline violation”? What guideline are you referring to?

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    My bad selecting the wrong topic for report. This is a hosting review, not a plugin review. CPU seconds overuse can be caused by hundreds of different things. Same goes on the comment on the hosting support.

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    The title of this review of the “SiteGround Optimizer” for is “poor plugin” and says

    siteground still disables your website for “cpu seconds” overuse. and fails to provide support in identifying the problem. it seem very gimmicky.

    Which while not a useful review is about this plugin.

    Just reply well is the only thing doable and that was done already byt @elenachavdarova above.

    There is nothing to report here.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘poor plugin’ is closed to new replies.