Poor support

Hi @arunschandran

Sorry for the delay in support answers. We have a lot of stuff with the latest releases.
Could you clarify is this issue which you still have https://www.ads-software.com/support/topic/after-password-reset-i-cant-login-using-new-or-old-passwords-2/

Let me know,
Thanks!

hi @nsinelnikov

I tried to reset password and everything went well. After password reset, I tried to login using new password and it is not working, then I tried old password, and still same, not working. I tried this many times and i didn’t succeed to login. Can you please help me to figure out the issue?

I am using UM Version 2.1.10 and WordPress version 5.5.1

if you can send me your email or any secure support link, i will end you site like and screenshots

Thanks you
Arun

Hi Arun,

Please contact via this email [email protected]

Thanks!