Poor support + no longer supported plugin

  • Multiparcels don’t bother to answer any questions about the reported problems. Some time ago I reported a problem to the support and they told me that they will look into it.

    After some time I contacted multiparcels for a solution but they didin’t bother to answer me at all.

    UPDATE: after they noticed 1-start review they suggested to contact me on their email. So after I reported this problem again they suggested me some simple and basic solution which didn’t affect any problem at all. After sending some more questions to them they dissappeared again.

    As far as I understand this plugin is no longer supported as you can see in their answer to this review.

    • This topic was modified 2 years, 3 months ago by wantyq.
    • This topic was modified 2 years, 2 months ago by wantyq.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author multiparcels

    (@multiparcels)

    Hello,

    Sorry for the long communication and unanswered questions.

    We have an unpleasant situation due to stolen company data, due to which we cannot fix the existing errors. We are looking for a solution with the help of the police and lawyers.

    Email us again for an unanswered question at [email protected].

    Sorry for the inconvenience.`

    Thread Starter wantyq

    (@wantyq)

    UPDATE: after they noticed 1-start review they suggested to contact me on their email. So after I reported this problem again they suggested me some simple and basic solutions which didn’t affect mentioned problem at all. After sending some more questions to them they dissappeared again.

    As far as I understand this plugin is no longer supported as you can see in their answer to this review.

    • This reply was modified 2 years, 2 months ago by wantyq.
Viewing 2 replies - 1 through 2 (of 2 total)
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