Poor Support
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The theme has potential but the interface needs to be cleaned up in some areas such as flow and organization. It just seems cluttered which prompts questions. And this leads me to the support. It’s slow to non-responsive. The documentation is antiquated which prompts more confusion but adequate support is not available via chat.
(Edit)
Adminify heightened their engagement in an attempt to address my major issues with the product. Therefore, I will adjust my rating. However, I am unable to give the product a maximum rating at this time as the plugin gets flagged for a security vulnerability. Also, there’s a lack of control over the styling of the dashboard. If and when the remaining moderate bugs are resolved, I will revisit them. Good team with positive attitudes once they engaged.
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(Edit)
The Adminify support team updated the plugin and included some fixes for the issues I experienced. I appreciate the effort. I haven’t been able to work the plugin back into my current workflow. I will revisit the product in the near future. Based on the latest update, the product is significantly improved and has Kadence support included now. Objectively, I will leave the rating where it is, due to the initial experience and the plugin keeps being flagged for a security vulnerability.
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