Very good

  • mobilewebexpert

    (@mobilewebexpert)


    10 months ago

    I ran into some problems initially as I hadn’t realised my theme was outputting the donation form twice. Very pleased with plugin now, and the technical support is great! ??

    • This topic was modified 10 months ago by mobilewebexpert. Reason: Issues sorted
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jonas

    (@flinnn)

    I appreciate your feedback, and I’m sorry to hear about your experience. Providing support for a free plugin with a substantial user base can be challenging due to the diverse ways users implement it. My commitment is to address technical issues or bugs specific to the Donation Platform for WooCommerce to ensure a positive experience for all users.

    In order to maintain a healthy balance and prioritize my own mental well-being, I must be mindful of the time invested in each support request. This sometimes means focusing on addressing technical challenges rather than extensive customization requests, especially those that exceed the intended use of the plugin.

    Cheers,
    Jonas

    Plugin Author Jonas

    (@flinnn)

    Thank you for the positive feedback and great to hear that you were able to resolve the issue ??

Viewing 2 replies - 1 through 2 (of 2 total)
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