Hi @successacademyltd,
We are really sorry that you had such an experience with?our support team.
At this point, we would like you to let us help you with this matter so that you can consider improving the rating. Frankly speaking, our support team really works hard to resolve the issues reported by our users as quickly as possible.
So, we would really want to communicate with you so that we can identify what went wrong and solve it ASAP.?I humbly request you to give us a chance to improve your experience regarding our support.
Please?open a thread?or reach us?in support?with details so that we can solve your issue as soon as possible.
Hope to hear from you soon.
Thanks.