Poor support

Hi, strange problem, I have 22 websites made with Elementor and the latest update did not cause any problems.

Hi @griotsarts,

I am sorry you are not pleased with the service we provided. We try to help as much as possible, but we are not always available here for every issue.

Anyway it looks that your problem you mentioned is related to your theme or other plugins, you can follow the next steps to find it:
https://www.ads-software.com/support/topic/please-read-before-you-post-an-issue/

The Menu widget exists only in the pro version of Elementor so if you have any problem with Pro menu widget please contact us through the official site, our support team will be happy to help you: https://elementor.com/

Regards

I resolved the issue. The problem was due to another plugin that appears to have conflicted with Elementor update. My rating above has to do with the lack of response to my support query about the code, not about the quality of Elementor as I’ve only just started learning to use it. And I wasn’t the original site designer, just examining and fixing the site. Thank you for having read my review.

• This reply was modified 7 years, 5 months ago by Marva.
• This reply was modified 7 years, 5 months ago by Marva.
• This reply was modified 7 years, 5 months ago by Marva. Reason: To confirm fix and clarify rating

I’m glad you’ve found a solution for the problem, thanks for your update!

@griotsarts normally is a good action to explain what is the plug in that created conflict with elementor.
In this way your post and your feedback are not useful for anyone who read.