Poorly developed, poorly supported

  • This LMS offers great promise. However, once you get past the excitement of initial configuration and actually start working with course press… it quickly disappoints.

    And as you discover things that don’t work, you’ll search their helpdesk and find others have had the same issue… six months ago… twelve months ago… unanswered… unhelpful.

    My favorite is the “we’ve recognized a bug and we’ll get back to you when fixed”… and then someone asks, asks, and asks again over months for an update with nothing more than “it’s in our roadmap”. For example: https://premium.wpmudev.org/forums/topic/coursepress-quiz-module-issues

    I would rather pay someone $20, $30, $100/mo for a service that works (with courses I can trust will load and work for students) that I don’t have to worry about than so-called “free” plugins that don’t work as promised. (And wpmudev membership isn’t free…)

    WPMUDEV is rife with plugins with the same set of issues. The once venerable WPMUDEV has invested more in developing cartoon characters and branding than it does in keeping the tech that it offers in working order…

Viewing 1 replies (of 1 total)
  • Plugin Support Adam – WPMU DEV Support

    (@wpmudev-support8)

    Hey @larsenja,

    Hope you’re well.

    Thanks for your detailed feedback, we take that seriously and I will share your feedback with the team. I checked the link you shared, actually, the main subject of the support ticket solved but CoursePress 3.0 version plans changed and not published yet.

    I understand your frustration, but we are trying to get all support request and if we confirm any bug we are trying to solve/patch as soon as possible.

    Maybe you can give another chance for CoursePress after 3.0 update. I am sure you will be like more with that update. There will be a lot of improvement both backend and visually UI.

    Cheers,
    Oguz

Viewing 1 replies (of 1 total)
  • The topic ‘Poorly developed, poorly supported’ is closed to new replies.