• Resolved justinmarine

    (@justinmarine)


    Hello.

    The pop-up modal on my homepage automatically disappears after 2 seconds. Can you please tell me how to resolve this?

    Thanks for any help.
    Justin

    • This topic was modified 7 years, 3 months ago by justinmarine.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    This is not normal behavior of Optin Cat and may be occurring because of a conflict between Optin Cat and other your currently active theme or other active plugins. To search for conflicts, please follow these steps.

    1. First please deactivate all plugins except Optin Cat and see if the issue persists.
    2. If the issue is resolved, reactivate your plugins one by one to see if the issue returns.
    3. If no conflict is found among your plugins, try reverting to a default WP theme like ‘Twenty Sixteen’, or ‘Twenty Seventeen’, and see if the issue is resolved.

    Head here for detailed instructions:
    https://fatcatapps.com/knowledge-base/search-for-conflicts/

    If you find a conflict with a plugin or theme, please let us know what software was causing it and also please contact the author of that software to see if they can fix it.

    Thanks.

    Plugin Author fatcatapps

    (@fatcatapps)

    Hello there,

    It’s been a few days since we replied last. We just wanted to make sure that your issue got resolved or you had any other queries. I would like to inform you that I will mark this thread as resolved in a few days if we do not get a reply back from you within a few days.

    Let us know if you have any other questions.

    Thanks.

    Thread Starter justinmarine

    (@justinmarine)

    Unfortunately it hasn’t, but I’ll try to figure something else out. Thanks for the effort.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Pop-op modal disappears after 2 seconds’ is closed to new replies.