Pop-Out Button does not show for embedded Google Drive documents in a tab

  • Resolved jmatsuyama

    (@jmatsuyama)


    1 year ago

    When embedding a document view (e.g. a pdf) using the Integrate Google Drive plugin in a Spectra tab, the pop-out button does not show – the pop-out button if clicked will bring the user to the Google Drive view of the document, with full features to download, print, etc. This works when not using tabs. I am using the Astra theme.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @jmatsuyama,

    Sorry for the inconvenience caused to you.

    I am not able to replicate the issue. I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can help better.

    Have a nice day!

    Thread Starter jmatsuyama

    (@jmatsuyama)

    Please have a look at the website page.

    Test Page – SSI Garden Club

    The pop-out button NEVER shows when embedding a “Integrate Google Drive” document view within a Spectra tab.

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @jmatsuyama,

    I have replicated the issue and passed on the details to our developers to investigate the issue in detail. Rest assured, I will get back to you as soon as I receive an update from them. Till then, I appreciate your patience and understanding in this matter.

    Have a nice day!

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi?@jmatsuyama,

    The dev team has added the task to the tasks list. We will release an updated version of the plugin as soon as it is done.

    Please feel free to open a new thread if you face any other issues.

    Have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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