Pop up and embed not showing up

  • Resolved April Roy

    (@awapril)


    6 years ago

    This is the second time I have had an issue with this type of thing and the Hustle plugin…

    This time, neither my pop-up or the embed show up at all. None of my pages trigger the pop-up and where the embed is supposed to be on the linked page is just completely missing. I looked into all of my setting with the plug-in and everything seems to be in order, my MailChimp Campaign seems to be in order and linked…the plug-in is showing up on my edit page area…

    What can I do to fix this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Hey there @awapril

    I checked the URL you provided and I see the embed there, I was wondering if you can provide a screenshot of the popup display rules, and the popup triggers settings.

    Looking forward to your reply.

    Regards,

    Jorge

    Thread Starter April Roy

    (@awapril)

    I am not sure how to take and attach a screen shot on my laptop to here…

    But I did check my other devices to see if the same problem is occuring and it is not. Is there some kind of setting that gets messed up with my laptop that I use to do my website editing or something?

    Plugin Support Saurabh – WPMU DEV Support

    (@wpmudev-support7)

    Thank you for your reply.

    I checked your site again and found the popup too https://take.ms/SmrXu

    What are the settings that you have in the Additional Settings? https://take.ms/6t3ad

    Try opening the page on a incognito window with your internet browser to see if it shows on your end as the message could have been discarded.

    Looking forward to your reply.

    Regards,

    Jorge

    Thread Starter April Roy

    (@awapril)

    Ah, my settings were wrong!
    Thank you so much for pointing that out to me.
    All is well now.

Viewing 4 replies - 1 through 4 (of 4 total)
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