Pop-up form not showing over Nav Menu

@tjdyo

one of our team members will get back to you soon.

thank you – sam

Did you add popup using shortcode ?
do not add form using shortcode. please add it like this https://i.imgur.com/DTuMakz.png

Of course I did, it was an option…

I have added the pages to the form settings, but the popup never shows up. Even if I create a new popup, it doesn’t show up on the pages I select. The popup immediately shows up if I use the shortcode.

• This reply was modified 5 years, 2 months ago by tjdyo.

i see you are using cache plugin , did you clear cache ?
how we can see it , please submit a ticket https://www.crmperks.com/contact-us/

I did clear the cache and tested it to no avail. I ended up adding the shortcode in the Header.php file for specific pages:

 if(is_page(949) OR is_page(999) OR is_page(1025) OR is_page(1036)){
    echo do_shortcode('[crmperks-forms id=5]');
}?>

@tjdyo,

one of our team members will get back to you shortly.

thank you – sam